Insights from a Master Delegator – Kristy Yoder | RR222

Janice Porter: 00:00:01

Hello everyone and welcome to this episode of

Janice Porter: 00:00:04

relationships rule. With me today is Christy Yoder. She is a

Janice Porter: 00:00:10

proud Filipina, based in Ohio, and is the founder and CEO of

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smart vas, and the host of her own podcast, the master

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delegator, where she teaches entrepreneurs and leaders to

Janice Porter: 00:00:23

grow their business by delegating. And first of all, I

Janice Porter: 00:00:26

want to say welcome to the show, Christy.

Kristy Yoder: 00:00:29

Thank you so much, Jen, is I'm excited to be here.

Janice Porter: 00:00:32

Thank you. What I love is that Christine and I met

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on LinkedIn, my favorite place to meet people. And then we've

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had a couple of conversations and decided that what she has to

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offer could be useful to my audience, and I believe it is

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because i i vacillate between, you know, jumping into using VAs

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big time or not, and, you know, get afraid of certain things. So

Janice Porter: 00:00:57

I want to get into that a little bit. But first of all, I want to

Janice Porter: 00:01:00

ask you, all right, I've read your LinkedIn profile. I've

Janice Porter: 00:01:04

looked at your website, you're a pretty educated person. And and

Janice Porter: 00:01:09

you have been in corporate, I think, and then how did you get

Janice Porter: 00:01:13

into doing what you're doing now? I just love to know.

Kristy Yoder: 00:01:16

Yeah, well, thank you so much. For that question.

Kristy Yoder: 00:01:18

I love sharing, you know, how I got to where I am now. So I grew

Kristy Yoder: 00:01:23

up in Philippines, in 2019, I moved to the States, so I'm

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pretty fresh and new here in the states by but in 2017, I met the

Kristy Yoder: 00:01:33

love of my life, and he wanted me to move to the states. And

Kristy Yoder: 00:01:38

during that time, I was employed full time at a corporate, you

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know, company. And I thought, I told myself that if I would want

Kristy Yoder: 00:01:49

to start my own family, I don't want to be that person who would

Kristy Yoder: 00:01:55

not be able to take care of her family, you know, not being able

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to cook breakfast or cook dinner, you know, with your

Kristy Yoder: 00:02:02

husband or with your kids. And so I told myself that in order

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for me to do that, I need to have more freedom and

Kristy Yoder: 00:02:08

flexibility in my life. And so at that time, I decided that I'm

Kristy Yoder: 00:02:12

going to quit my job and start freelancing. And during that

Kristy Yoder: 00:02:16

time, in 2017, I didn't even know that I was a virtual

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assistant, I thought that I was just offering services to, to

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businesses online, I felt I was just a freelancer, but I didn't

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consider myself a virtual assistant. And so I started

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becoming a virtual assistant. And then when I moved to the

Kristy Yoder: 00:02:32

States in 2019, I love meeting new people just like you, I love

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building relationships, you know, with people, regardless if

Kristy Yoder: 00:02:40

they can help me or not, you know, I just love getting to

Kristy Yoder: 00:02:43

know people. And so just because of my personality, I was able to

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build my network. And because I have a huge amount of

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connections, you know, on LinkedIn, and even on Instagram,

Kristy Yoder: 00:02:55

I got so stressed and overwhelmed. Because my current

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clients back then, they wanted me to take on new projects for

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them. And my new connections, they wanted me to start working

Kristy Yoder: 00:03:08

for them. And during that time, I was like, Okay, I just moved

Kristy Yoder: 00:03:12

to the States. You know, I just moved to the States, and I

Kristy Yoder: 00:03:16

didn't really want to reject anybody, you know, I don't want

Kristy Yoder: 00:03:18

to be rude to them by saying no, and I'm worried. I was like

Kristy Yoder: 00:03:22

dealing with Americans, you know, like people from Northern

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America. And I was like, Okay, I'm a Filipino. I just moved to

Kristy Yoder: 00:03:28

the States. I couldn't say no. And so I told myself to get to

Kristy Yoder: 00:03:33

have right was it's a good problem to have. And so I said

Kristy Yoder: 00:03:37

yes, to many of them, I got so stressed and overwhelmed. And

Kristy Yoder: 00:03:40

then I realized that I shouldn't be doing things alone. And so I

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started contacting a few of my friends in the Philippines, who,

Kristy Yoder: 00:03:49

who were at the time also freelancing. And so I asked for

Kristy Yoder: 00:03:53

their help, they started working for me part time. And then when

Kristy Yoder: 00:03:56

they started working for me, I was like, Oh, this is such a

Kristy Yoder: 00:04:00

good idea. You know, I was kind of like cloning myself and

Kristy Yoder: 00:04:03

asking people to work on my clients projects. And, and now

Kristy Yoder: 00:04:07

my job is to just build a relationship with them, right? I

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don't have to like work on their projects, what I just need to do

Kristy Yoder: 00:04:13

is nurture my relationship with them, and have my my friends who

Kristy Yoder: 00:04:18

were freelancing, continue working on their projects. And

Kristy Yoder: 00:04:21

so that's when I started to grow my virtual assistant agency. So

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I was a virtual assistant, I was just solo and now I have a team

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of over 70 plus virtual assistants and I'm no longer the

Kristy Yoder: 00:04:33

virtual assistant. I'm now acting as CEO of my business.

Kristy Yoder: 00:04:36

And that is thanks to the relationship that I have built

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with my connections when I moved to the States.

Janice Porter: 00:04:42

It's fantastic. It really is you've done a

Janice Porter: 00:04:44

really, really good job. So if I can just dig in a little bit,

Janice Porter: 00:04:49

alluding to what I was talking about what I alluded to at the

Janice Porter: 00:04:52

beginning with you know when someone has never worked with a

Janice Porter: 00:04:57

virtual assistant before and And they know that they need to. And

Janice Porter: 00:05:03

quite often it would be a solopreneur or a, you know,

Janice Porter: 00:05:07

Coach consultant, people who are sort of building their

Janice Porter: 00:05:11

reputation and their business, by themselves really to start

Janice Porter: 00:05:16

with, and then it gets overwhelming, right? So then it

Janice Porter: 00:05:19

becomes, okay, I need to delegate to somebody, but I

Janice Porter: 00:05:22

don't know what to delegate to them. I don't know if I can

Janice Porter: 00:05:25

trust somebody else to do it the way I want it done. And all of

Janice Porter: 00:05:28

those questions that I know, come up for people like me, so

Janice Porter: 00:05:33

how do you? How do you ease the way for your clients? How do you

Janice Porter: 00:05:37

guide them to, to making the process easier for them and

Janice Porter: 00:05:42

finding the right fit with your particular VAs that you would

Janice Porter: 00:05:47

assign different things? So back to that?

Kristy Yoder: 00:05:50

Yeah, that is such a good question. And, you know,

Kristy Yoder: 00:05:53

I think a lot of solopreneurs can relate to this, because we

Kristy Yoder: 00:05:58

fear the unknown, and not trying to hire a virtual assistant.

Kristy Yoder: 00:06:03

That is what what's making us fear, fearful, you know, we're

Kristy Yoder: 00:06:07

like, we're, we're scared of hiring a virtual assistant,

Kristy Yoder: 00:06:10

because we have not hired one. And it's kind of like starting

Kristy Yoder: 00:06:14

your own business, right? Like, it's kind of scary to start your

Kristy Yoder: 00:06:16

own business, because you don't know the ins and outs of it yet.

Kristy Yoder: 00:06:20

But once you start, you know, taking the first step, then

Kristy Yoder: 00:06:24

you're going to realize that, Oh, it wasn't really that hard

Kristy Yoder: 00:06:27

that I, it wasn't as hard as I was thinking. And so for

Kristy Yoder: 00:06:32

solopreneurs, who are wanting to hire virtual assistants that

Kristy Yoder: 00:06:35

they're trying to afraid, because they don't know, if

Kristy Yoder: 00:06:37

they're gonna find the right VA for them, they don't know, if

Kristy Yoder: 00:06:40

the VA would be able to give them the results that they want,

Kristy Yoder: 00:06:43

or do the word as exact exactly as how they would do them. My My

Kristy Yoder: 00:06:49

advice is to start start small. So test the waters First, don't

Kristy Yoder: 00:06:56

go all out, because that's what I did as well, at first, you

Kristy Yoder: 00:06:59

know, I'm a very skeptical person, you know, I am, I may be

Kristy Yoder: 00:07:03

intrigued, I may be very extroverted, I may be good in,

Kristy Yoder: 00:07:08

you know, talking to people, but I'm very skeptical. You know, I

Kristy Yoder: 00:07:12

trust people, you know, whenever, you know, I get to

Kristy Yoder: 00:07:17

know them already. But once that trust is ruined, it's hard for

Kristy Yoder: 00:07:22

me to like, give that back to that person. So what I did was I

Kristy Yoder: 00:07:26

started small. So you need to ask yourself, what is that one

Kristy Yoder: 00:07:32

task that you can hand off to a virtual assistant, that is not

Kristy Yoder: 00:07:36

going to affect you and your business? Like, in a very, in a

Kristy Yoder: 00:07:45

way where you're gonna lose your business, or you're gonna lose

Kristy Yoder: 00:07:49

your motivation to continue working on your business. So

Kristy Yoder: 00:07:54

start small, that can be your administrative tasks, let's say,

Kristy Yoder: 00:08:00

looking up, you know, for people online that you can get

Kristy Yoder: 00:08:04

connected with, you know, in second, you need to make sure

Kristy Yoder: 00:08:10

that you have a standard operating procedure in place.

Kristy Yoder: 00:08:16

Now, I don't really like talking about standard operating

Kristy Yoder: 00:08:19

procedure, you know, I don't, I don't like it, I don't like

Kristy Yoder: 00:08:21

calling it SOPs, or standard operating procedure, because it

Kristy Yoder: 00:08:25

sounds very corporate it, you know, but I don't have a name

Kristy Yoder: 00:08:29

for it yet. So let's leave it that way. So you need to make

Kristy Yoder: 00:08:32

sure that you have SOPs in place so that you know that you set

Kristy Yoder: 00:08:38

the right standards, and that those standards that you have in

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your business, how you do things in your business, and that is

Kristy Yoder: 00:08:45

how exactly, your VA is going to do things for your business as

Kristy Yoder: 00:08:49

well. So you need to set expectations. And oftentimes,

Kristy Yoder: 00:08:54

you know, I've worked with a lot of business owners, and

Kristy Yoder: 00:08:57

oftentimes they didn't realize at first that they need SOPs, or

Kristy Yoder: 00:09:02

they need to instruct their VA s, they thought that when they

Kristy Yoder: 00:09:06

hire a virtual assistant, their virtual assistant is going to

Kristy Yoder: 00:09:09

just figure it all out. And that's not actually true. You

Kristy Yoder: 00:09:12

know, if you want to set your business for success, you need

Kristy Yoder: 00:09:17

to set your virtual assistant up for success as well. And that is

Kristy Yoder: 00:09:20

by making sure that you have SOPs in place in and making sure

Kristy Yoder: 00:09:25

that you communicate with them as well check in with them,

Kristy Yoder: 00:09:29

especially for the first three months of your working

Kristy Yoder: 00:09:31

relationship together. It's important that you check in with

Kristy Yoder: 00:09:34

them at least once a week and you're not just going to check

Kristy Yoder: 00:09:37

in with them because you want to check their work. You're

Kristy Yoder: 00:09:39

checking in with them to build a relationship as well. You know,

Kristy Yoder: 00:09:42

you need to give your VA an opportunity to get to know you

Kristy Yoder: 00:09:46

and your business and you need to allow yourself to get to know

Kristy Yoder: 00:09:49

the VA as well, because that's what makes everything work

Kristy Yoder: 00:09:53

smoothly having a relationship with your team member and not

Kristy Yoder: 00:09:58

just any kind of relationship like a A deep personal

Kristy Yoder: 00:10:01

relationship with your team member.

Janice Porter: 00:10:04

Right? You raised some good points. But it also

Janice Porter: 00:10:07

raised another question for me, which is my experience with the

Janice Porter: 00:10:12

little bit of work I've had done by other people, especially the

Janice Porter: 00:10:16

and in fact, Philippine Filipinos as well. Because what

Janice Porter: 00:10:20

I've learned is, I have to know that our timeframe is completely

Janice Porter: 00:10:24

different. So we have to know when the best time for talking

Janice Porter: 00:10:27

to that person is and then, you know, adjust and set that up.

Janice Porter: 00:10:32

But more importantly, my experience with any kind of VA

Janice Porter: 00:10:36

has been, I think, maybe my expectations of a VA, perhaps

Janice Porter: 00:10:44

were too much in the sense that if I want a task done that I

Janice Porter: 00:10:52

don't know how to do properly, because I'm not technical, or I

Janice Porter: 00:10:56

don't know how that program works. I just know, I need to

Janice Porter: 00:10:59

use it to get from point A to point B, I want you to look

Janice Porter: 00:11:03

after that. Is there is there a fine line between the VA who

Janice Porter: 00:11:11

understands that and can take over and say, Well, this is

Janice Porter: 00:11:15

here's what you need. Tell me if this looks right, or not? Or

Janice Porter: 00:11:19

someone who's just waiting for instructions? Because that would

Janice Porter: 00:11:22

work in that case?

Kristy Yoder: 00:11:24

Yeah, that is? That is a good question. You

Kristy Yoder: 00:11:27

know, and that is a very valid concern. And I've experienced

Kristy Yoder: 00:11:31

that as well. And I realized that there are two different

Kristy Yoder: 00:11:34

types of virtual assistants. The other one might be actually

Kristy Yoder: 00:11:38

quite different. They probably shouldn't be considered virtual

Kristy Yoder: 00:11:42

assistants, you know, because they're more specialists, you

Kristy Yoder: 00:11:45

know, but virtual assistants mainly are implementers, the

Kristy Yoder: 00:11:49

implement the strategy that you already have. So these are the

Kristy Yoder: 00:11:53

doors. So if you already have a strategy, they will immediately

Kristy Yoder: 00:11:58

implement those strategy for you. Now, in your case, you said

Kristy Yoder: 00:12:03

that you didn't know about, you know, some of the technicalities

Kristy Yoder: 00:12:08

of the tasks that you delegated to a virtual assistant, then

Kristy Yoder: 00:12:11

what you need is a VA specialist. You know, not all

Kristy Yoder: 00:12:14

virtual assistants are skilled to think the way how business

Kristy Yoder: 00:12:20

owners think. But there are VA bas out there who specializes in

Kristy Yoder: 00:12:26

a specific skill, let's say social media strategy. So if if,

Kristy Yoder: 00:12:31

let's say, for example, you don't know anything about social

Kristy Yoder: 00:12:33

media, and you want your VA, to run it for you, then you need a

Kristy Yoder: 00:12:38

specialist, so that you can make things happen so that your

Kristy Yoder: 00:12:41

specialist can make things things happen, even without you

Kristy Yoder: 00:12:45

knowing all about social media. So those are two different

Kristy Yoder: 00:12:48

virtual assistants that you're going to be looking for, you

Kristy Yoder: 00:12:52

need to know whether you need a specialist or do you need a doer

Kristy Yoder: 00:12:55

or an implementer?

Janice Porter: 00:12:57

Okay, okay. Makes sense. That makes sense. So, so

Janice Porter: 00:13:01

you do the the, the intake, the onboarding, and you match your

Janice Porter: 00:13:06

new client to your, your, the right Assistant, the right,

Janice Porter: 00:13:12

yeah,

Kristy Yoder: 00:13:13

exactly, yeah. And we always tell our clients, we

Kristy Yoder: 00:13:18

set expectations at the onset, that we're not a marketing

Kristy Yoder: 00:13:21

agency, you know, based on the experience we've had with so

Kristy Yoder: 00:13:25

many clients that we've helped, we know different strategies,

Kristy Yoder: 00:13:28

you know, we can only recommend strategies that we have already

Kristy Yoder: 00:13:32

implemented. But we cannot create a strategy from scratch

Kristy Yoder: 00:13:37

for our clients, because we're not a marketing strategy. So we

Kristy Yoder: 00:13:39

help them a little bit with, you know, weed strategies that we

Kristy Yoder: 00:13:43

think are that we think that's going to work for them. And we

Kristy Yoder: 00:13:49

also are very proactive when it comes to telling them that no,

Kristy Yoder: 00:13:52

this isn't gonna work. We've tried this for other clients,

Kristy Yoder: 00:13:55

and we don't think this is going to work for you.

Janice Porter: 00:13:57

Oh, that's good to know. That's really good. So

Janice Porter: 00:14:00

let's just broaden the scope here a little bit, because I'm

Janice Porter: 00:14:03

fascinated that you know, you are and I noticed this when I

Janice Porter: 00:14:07

first talked to you, the very first time we met on Zoom is

Janice Porter: 00:14:11

you're very, you're very smart. And I think I think you know,

Janice Porter: 00:14:15

you are and I love that you have you have taken something and

Janice Porter: 00:14:22

created this business for yourself and you you've been

Janice Porter: 00:14:26

very successful at it. And I love that. And what would you

Janice Porter: 00:14:30

what would you attribute your success? Mostly to?

Kristy Yoder: 00:14:38

Wow, that is such a good question. And I feel like

Kristy Yoder: 00:14:40

I'm gonna tear up. You know, what if there is one main

Kristy Yoder: 00:14:45

investment that I have invested in my business, that would be

Kristy Yoder: 00:14:50

two things. First, courage and resiliency. No amount of money

Kristy Yoder: 00:14:56

can help you grow a business if you don't have courage and

Kristy Yoder: 00:14:59

resilience. MC, if you are a business owner, you need to have

Kristy Yoder: 00:15:03

those two. If not, then people are just going to stomp on you,

Kristy Yoder: 00:15:07

you're not going to be able to make it, you're not going to

Kristy Yoder: 00:15:10

have a successful business. And I'm glad that I was brought up

Kristy Yoder: 00:15:17

in a way where I'm not fearful of things, you know, I mean, I

Kristy Yoder: 00:15:21

have, I fear a lot of things, but I don't feel too much to the

Kristy Yoder: 00:15:25

point of not trying them. You know, if that makes sense. So,

Kristy Yoder: 00:15:29

I'm glad Yeah. And I'm glad that my parents were very courageous

Kristy Yoder: 00:15:34

as well. And they're very, very resilient. You know, I grew up

Kristy Yoder: 00:15:39

in a third world country, we make do of things that we have.

Kristy Yoder: 00:15:42

Are your parents still there? Uh, my dad is actually visiting

Kristy Yoder: 00:15:46

the States right now. So he's here at home? My mom is in the

Kristy Yoder: 00:15:50

Philippines.

Janice Porter: 00:15:50

Okay. Okay. And my experience with the many

Janice Porter: 00:15:55

Filipinos that I know are, they're all hard workers and

Janice Porter: 00:15:58

everybody, yeah, and quite often have such a strong sense of

Janice Porter: 00:16:05

family as well. So all of that builds character. And I love

Janice Porter: 00:16:09

that. So that makes sense that, you know, you know that you need

Janice Porter: 00:16:12

to work hard, and you know, that you need to be strong inside.

Janice Porter: 00:16:15

And even though you're fearful, feel the fear and do it anyway.

Janice Porter: 00:16:19

Right.

Kristy Yoder: 00:16:20

Yeah, exactly. And if I may just share for, you

Kristy Yoder: 00:16:23

know, a little bit when I moved to the States, you know, when I

Kristy Yoder: 00:16:26

was the one doing our sales presentation, I was so scared

Kristy Yoder: 00:16:30

doing it, because I was looking at myself as somebody that have

Kristy Yoder: 00:16:36

built nothing, yet at that time. So I was thinking to myself,

Kristy Yoder: 00:16:40

like, who am I to talk to these people who are successful

Kristy Yoder: 00:16:44

already, you know, I was, I was pitching our sales to pitching

Kristy Yoder: 00:16:49

sales to CEOs and founders, you know, and I had envisioned CEOs

Kristy Yoder: 00:16:53

and founders, as somebody who wear suit and tie. So it was

Kristy Yoder: 00:16:59

changed a lot. That's true. And with that kind of image in my

Kristy Yoder: 00:17:03

mind, you know, that created fear in me. And somebody

Kristy Yoder: 00:17:08

actually asked me, So how did you get over your fear? I told

Kristy Yoder: 00:17:12

that person I actually don't know, I just, I just did it

Kristy Yoder: 00:17:14

anyway, you know, the more you keep on the, the more you keep

Kristy Yoder: 00:17:18

on doing it, the more your fear is gonna go away, and you won't,

Kristy Yoder: 00:17:21

you won't even notice that you're so confident already

Kristy Yoder: 00:17:24

about the things that you fear the most.

Janice Porter: 00:17:28

That's really good. So on your bio, it says

Janice Porter: 00:17:30

here that you leave more than 70 team members, and have served

Janice Porter: 00:17:34

more than 200 businesses in the US together with your team since

Janice Porter: 00:17:38

2020. You grew your business from zero to now close to seven

Janice Porter: 00:17:42

figure revenues and desires to help business owners achieve

Janice Porter: 00:17:45

their business goals. That's pretty, pretty. Something to be

Janice Porter: 00:17:50

very proud of. And along the way, would who would you say has

Janice Porter: 00:17:55

influenced you the most? Did you have anyone in your business

Janice Porter: 00:18:00

world that you latched on to as a you know, as a mentor? Or was

Janice Porter: 00:18:04

it what was it? Who was it?

Kristy Yoder: 00:18:07

So I had tried different mentors, and at the

Kristy Yoder: 00:18:10

moment, I have two mentors. And the reason why I have two

Kristy Yoder: 00:18:14

mentors is because I believe that one person can really they

Kristy Yoder: 00:18:20

don't have, they don't know everything, you know, and my my

Kristy Yoder: 00:18:23

two mentors, their personality are very different. My other

Kristy Yoder: 00:18:26

mentor, he's very focused on emotions. And my other mentor is

Kristy Yoder: 00:18:31

very, very focused on logic. So I like that I have the two of

Kristy Yoder: 00:18:35

them because they're able to balance things out. And so But

Kristy Yoder: 00:18:40

although they have impacted my life, my business, I can say

Kristy Yoder: 00:18:45

that they're the ones who have a huge impact in my business. And

Kristy Yoder: 00:18:50

this person that impacted my life. A lot is somebody that I

Kristy Yoder: 00:18:54

have not met yet. His name is John Maxwell. I'm sure you know

Kristy Yoder: 00:19:00

him. Yeah. I binge watch his leadership podcast on YouTube,

Kristy Yoder: 00:19:07

his sermons. Yes. And there was actually I think, a couple of

Kristy Yoder: 00:19:11

months where I was just like, every day, watching his videos

Kristy Yoder: 00:19:16

on leadership and his his, his topics are not about how to

Kristy Yoder: 00:19:22

start a business. But he's his main goal is to teach a person

Kristy Yoder: 00:19:26

how to become a good leader because he believes that

Kristy Yoder: 00:19:29

everything falls and rises on leadership.

Janice Porter: 00:19:33

Yeah, his 21 Laws of Leadership. Yeah, I remember.

Janice Porter: 00:19:37

Yeah. And I actually spoke with someone yesterday who she she's

Janice Porter: 00:19:42

a John Maxwell. Coach, certified coach and also took His disc

Janice Porter: 00:19:49

training. Are you familiar with disc? Yeah. A personality? Yeah.

Janice Porter: 00:19:54

And she said that, yeah, that he had his own sort of way of doing

Janice Porter: 00:19:58

that. So yeah. And he's been around for a long time, and I

Janice Porter: 00:20:01

can understand where that would be an interesting and, and

Janice Porter: 00:20:08

educational and, and practical kind of mentor to have. So

Janice Porter: 00:20:13

that's awesome. Yeah. And so as someone who teaches people to

Janice Porter: 00:20:21

delegate, do you delegate

Kristy Yoder: 00:20:24

a lot? There was actually a point where I was

Kristy Yoder: 00:20:27

like, What am I gonna do now? Like, you know, I delegate, but

Kristy Yoder: 00:20:36

I always reassess myself, I am such a visionary, I'm a dreamer.

Kristy Yoder: 00:20:45

When I take a shower, I have a lot of ideas. In my mind, when I

Kristy Yoder: 00:20:48

take a walk, or even just for five minutes, I probably have 10

Kristy Yoder: 00:20:51

to 20 ideas already. And I, I need to delegate because if not,

Kristy Yoder: 00:20:57

I won't be able to implement those ideas that I have in my

Kristy Yoder: 00:21:01

mind. And I am a goal oriented, a goal and result oriented

Kristy Yoder: 00:21:05

person as well. If I have an idea, I'm not afraid to like,

Kristy Yoder: 00:21:08

share that with my team members and have them have them do it.

Kristy Yoder: 00:21:14

So I'm not I'm not really afraid of failing. Unless it's going to

Kristy Yoder: 00:21:21

take my business down. So I take calculated risk. And so I

Kristy Yoder: 00:21:25

delegate, but there are also times that I don't realize that

Kristy Yoder: 00:21:31

I'm doing too many things already. And so I always

Kristy Yoder: 00:21:36

reassess reevaluate myself. Every time I don't stop working

Kristy Yoder: 00:21:41

at 5pm. That's when I asked myself, What am I not

Kristy Yoder: 00:21:45

delegating? And, okay. And I always ask myself that, because

Kristy Yoder: 00:21:51

when I get stressed and overwhelmed already, that's

Kristy Yoder: 00:21:53

that's a sign that I'm not delegating some of the tasks

Kristy Yoder: 00:21:56

that I'm not supposed to be doing.

Janice Porter: 00:21:58

Oh, that's a good question to ask oneself, right?

Janice Porter: 00:22:00

Because you like it, you're very Are you very strict with

Janice Porter: 00:22:07

yourself about your timeframes? Like work life balance type of

Janice Porter: 00:22:10

thing?

Kristy Yoder: 00:22:11

Yeah, sir. Sure of, but I know it's going to

Kristy Yoder: 00:22:14

change once we build our own family. But I always go back to

Kristy Yoder: 00:22:19

my why, like, why am I doing this? Why did I start my

Kristy Yoder: 00:22:22

business and ensure that at the beginning of this episode, that

Kristy Yoder: 00:22:27

the reason why I started my business, is because I want to

Kristy Yoder: 00:22:30

be able to spend time with my loved ones? And if I'm not able

Kristy Yoder: 00:22:34

to do that, then what's the point of having a business?

Kristy Yoder: 00:22:36

Right? So that's why I always ask myself, why am I not

Kristy Yoder: 00:22:39

delegating?

Janice Porter: 00:22:40

Okay, good point, you got me thinking you got me

Janice Porter: 00:22:43

fake. So I think one of my biggest downfalls is not being

Janice Porter: 00:22:47

consistent with things and I get sidetracked really easily,

Janice Porter: 00:22:50

because I love to learn, and I want to hear what someone else

Janice Porter: 00:22:53

has to say. And I find myself going down rabbit holes all the

Janice Porter: 00:22:56

time. And so I need to be more consistent. And I think,

Janice Porter: 00:22:59

probably having, I don't know, there's, there's a fine line

Janice Porter: 00:23:04

between having having the support of someone to help me,

Janice Porter: 00:23:10

or having the responsibility of having that person because

Janice Porter: 00:23:13

that's what makes it difficult for me, sometimes. It's the

Janice Porter: 00:23:17

response, oh, my gosh, I gotta get this ready for my right

Janice Porter: 00:23:20

person. And I, and sometimes I want them to, to push me a

Janice Porter: 00:23:27

little bit. Does that make sense? I think that

Kristy Yoder: 00:23:29

makes sense. You know, what, I'm actually kind of

Kristy Yoder: 00:23:31

like you to like, I get easily distracted. But because I have

Kristy Yoder: 00:23:36

somebody that I trust, and she's actually my co she is my first

Kristy Yoder: 00:23:41

full time hire. And, and she has handled so many roles in the

Kristy Yoder: 00:23:48

business already. And she is one of the main person that I

Kristy Yoder: 00:23:52

really, really trust. And she's my right hand person. And I feel

Kristy Yoder: 00:23:56

like if you have that person, if you have your right hand, not

Kristy Yoder: 00:23:59

literally your right hand. Of course you have your right hand.

Kristy Yoder: 00:24:02

Left Handed. Yeah. Okay, cool. That works. So I think it will

Kristy Yoder: 00:24:07

make things easier for you because even though you're a

Kristy Yoder: 00:24:11

business owner, you have to be accountable with somebody as

Kristy Yoder: 00:24:14

well.

Janice Porter: 00:24:15

Yes, that's a great point. I love that. That's

Janice Porter: 00:24:17

so cool. Okay, so this is so much fun. And so finally, in

Janice Porter: 00:24:22

terms of the VA business, what advice would you give to someone

Janice Porter: 00:24:27

who is considering hiring a virtual assistant, but is

Janice Porter: 00:24:30

hesitant or unsure about taking that step? You may have answered

Janice Porter: 00:24:34

this already, but if you want to put it in, in a little tight

Janice Porter: 00:24:37

little package with a bow, you can

Kristy Yoder: 00:24:39

Yeah, sure. I love this question so much, because

Kristy Yoder: 00:24:43

it it gets me thinking and it gets other people thinking as

Kristy Yoder: 00:24:47

well. You know what, if your goal is to grow your business,

Kristy Yoder: 00:24:53

then you don't have a choice but to delegate. Sooner or later.

Kristy Yoder: 00:24:57

You're gonna delegate. You don't have a choice. So my advice for

Kristy Yoder: 00:25:01

you is delegate before it's too late, I've met a lot of

Kristy Yoder: 00:25:05

businesses who have started delegating, at the point where

Kristy Yoder: 00:25:13

their business is already messy. And you can, you can expect your

Kristy Yoder: 00:25:21

virtual assistant to fix your mess, you know, again, your

Kristy Yoder: 00:25:25

virtual assistant is there to implement your, your, your

Kristy Yoder: 00:25:27

strategies, and so don't so delegate before it's too late.

Kristy Yoder: 00:25:32

But if you are a solopreneur, and you don't have the desire to

Kristy Yoder: 00:25:37

scale your business, then it's okay to do everything your own,

Kristy Yoder: 00:25:40

you know, like, there are people out there who, who are content

Kristy Yoder: 00:25:44

with just 5k or 10k, you know, months, you know, but there are

Kristy Yoder: 00:25:48

ambitious intrapreneurs out there like me who are not

Kristy Yoder: 00:25:51

content with those, you know, and so, if you're a solopreneur,

Kristy Yoder: 00:25:55

and you're content with what you have right now, you know, go for

Kristy Yoder: 00:26:01

it, you know, like, continue what you're doing right now, you

Kristy Yoder: 00:26:04

know, don't, you don't have to force yourself to hire virtual

Kristy Yoder: 00:26:06

assistants just because I'm telling you to hire virtual

Kristy Yoder: 00:26:09

assistants, you know, you don't have to copy other people. But

Kristy Yoder: 00:26:12

if you're an entrepreneur who's ambitious, and you're a dreamer,

Kristy Yoder: 00:26:16

and you really want to grow your business, you have to delegate.

Kristy Yoder: 00:26:20

You know, even even at home, I delegate, I don't vacuum

Kristy Yoder: 00:26:23

anymore, I bought a robot to vacuum my house because we have

Kristy Yoder: 00:26:27

a dog. And that's one way to save time and energy as well. So

Kristy Yoder: 00:26:31

delegation is very, very, it's inevitable, you know, especially

Kristy Yoder: 00:26:36

if you want to have flexibility, freedom and peace of mind in

Kristy Yoder: 00:26:40

your life. Regardless if it's personal or professional.

Janice Porter: 00:26:44

That's a really good point. And I do that with

Janice Porter: 00:26:47

with things at home too. So I need to think of it a little bit

Janice Porter: 00:26:49

differently in my business. So. So thank you, thank you for your

Janice Porter: 00:26:54

information, and your you and your story. Because I love that,

Janice Porter: 00:26:58

and I'm so glad I met you. And where can people who are maybe

Janice Porter: 00:27:05

now intrigued and interested, where can they get ahold of you?

Janice Porter: 00:27:08

And how do they? How do they even investigate that process

Janice Porter: 00:27:12

with with your company?

Kristy Yoder: 00:27:15

Yeah, you can find me on my website, Christy

Kristy Yoder: 00:27:18

yoder.com KRISPYYOD or.com. I have free training there on how

Kristy Yoder: 00:27:25

to hire a virtual assistant. And I also have a mini course on how

Kristy Yoder: 00:27:30

you can delegate effectively to a virtual assistant. And I'm

Kristy Yoder: 00:27:34

very social. I'm on Instagram and LinkedIn. So feel free to

Kristy Yoder: 00:27:38

send me a DM if you have any questions. I love getting to

Kristy Yoder: 00:27:41

know people. So don't be shy if you want to reach out to me.

Janice Porter: 00:27:44

You totally do. I know I love that. So I thank you

Janice Porter: 00:27:47

thank you for being here. And I wish you further success in your

Janice Porter: 00:27:52

business. And I think that your your secret. I think your secret

Janice Porter: 00:27:59

sauce is you I think it's that personality that and confidence

Janice Porter: 00:28:05

that you exude about being able to help people and know that you

Janice Porter: 00:28:08

believe that that it will help them and their business and I

Janice Porter: 00:28:11

think that's what's going to take you a long way. So I

Janice Porter: 00:28:14

appreciate that. I appreciate you being here. And for my

Janice Porter: 00:28:18

audience please remember to check out Christy's website

Janice Porter: 00:28:22

Christy I will put it all in the in the show notes Christy

Janice Porter: 00:28:24

yoder.com. But your company's name is is smart virtual

Kristy Yoder: 00:28:31

assistants, our virtual assistants, they can

Kristy Yoder: 00:28:33

find it on my website as well

Janice Porter: 00:28:35

got it, okay. And I know that she will be willing

Janice Porter: 00:28:39

to talk to you whatever happens in terms of going forward with a

Janice Porter: 00:28:43

VA or not. So and remember to stay connected and be remembered