Master Your Mindset, Release Your Full Potential | RR245

Janice Porter: 00:00:01

Hello, everyone, and welcome to this week's

Janice Porter: 00:00:03

episode of relationships rule. This This week we have an

Janice Porter: 00:00:08

international guest Jocelyn Tong is with with me today from all

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the way from Melbourne, Australia. I hope I said that

Janice Porter: 00:00:15

right. And welcome to the show, Jocelyn.

Jocelyn Chong: 00:00:20

Well, thank you so much for having me on this

Jocelyn Chong: 00:00:22

show. It's been a pleasure. And I had a great time having a chat

Jocelyn Chong: 00:00:26

with few journalists. And oh, we learned so much from you. So

Jocelyn Chong: 00:00:31

yeah, glad to be on this show, as well.

Janice Porter: 00:00:34

Awesome. Well, now I know your story is really

Janice Porter: 00:00:36

interesting. And for me, when I was reading about you, what I

Janice Porter: 00:00:40

found fascinating, I would love you to share with my audience is

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how you go from, first of all, your Malaysian background to in

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and then in financial planning, and city sales, and then

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financial planning, and then to this wonderful career as a as an

Janice Porter: 00:00:57

entrepreneur, and a coach and a speaker, etc, etc. So please let

Janice Porter: 00:01:03

my audience have a little inkling into that.

Jocelyn Chong: 00:01:07

Right, I will share the shorter version. So I

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was born and raised in Malaysia, at the age of 17, I left home to

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pursue my further education now Australia, and I did a double

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degree in commerce in accounting. And so it was a

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natural path to work for the big four, which is an young at the

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time. And in there, I became an auditor. So I did a lot of

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audits for the top leading companies in Australia. And one

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of that company invited me to join them as the internal

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auditors. So I got that job. And within four months, or within

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four weeks, I relocated from Adelaide to Melbourne. One day,

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I went around the whole country because he was a national role.

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So I traveled so much. And I realized that I wanted a job in

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the banking sector, because finance is something that I love

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doing. And I love the numbers. I love investing, I love working

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with money. And so I decided that was the appropriate time

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for me to switch career, taking all my accounting background

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skill sets, and then move into banking. So I landed on a

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banking role. And I was in retail banking for two years.

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And throughout that whole process, you know, I learned so

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much about people, because banking is all about people, you

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talk to them about the issues, your problems with money, and

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you help them solve it. I then was excelling in that role. So

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the state manager asked me to step into a financial planning

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role, which is far more senior and is heavily regulated in my

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country. So I need to do further studies to get the certification

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and the license to practice. And I did that. So I excelled in

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that role as well. And they invited me to actually lead a

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team and then a national team. And so I progressed throughout

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that rank and really did so well. But equally, I was working

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so hard. I was selling my soul to my organization. And I

Jocelyn Chong: 00:03:23

reached a point whereby this is not the kind of life that I

Jocelyn Chong: 00:03:27

dreamt off. Even though the money was good. The lifestyle

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was not what I wanted, I had to compromise a lot of things. And

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you know, friendships and time because I was in the office all

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the time, I realized that I have always loved business, I've got

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so many skills around sales, speaking coaching, that I can

Jocelyn Chong: 00:03:52

really set up my own practice to help others who are in the same

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shoes who needed that kind of support, and who needed that

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kind of coaching as well, because I noticed that there was

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a gap in the industry that nobody is coaching in a

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practical way, a lot of the method of coaching is true

Jocelyn Chong: 00:04:12

information through reading things through following

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template. But what is missing is the practical component that I

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can share stories that can help them pinpoint exactly where they

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need the support and tweak that for them. And that can really

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speed up their success because I witnessed that when I coach my

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team members, many of them had been in the job maybe 1015 years

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and they still in the same old pattern. And when I led the team

Jocelyn Chong: 00:04:43

and I noticed that by sitting in their meetings and giving them

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coaching without permission, they are like oh my God, nobody

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has actually told me that. And you know when we say one thing

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and some Analysis assessing is very different, especially when

Jocelyn Chong: 00:05:02

you're in the same room together, for sure. And that's

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where the magic again. And so I noticed that that is the power

Jocelyn Chong: 00:05:09

because my coaching style is very practical. And I'm a very

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practical person, I'm, you know, as much as I am listening, I'm

Jocelyn Chong: 00:05:17

also a very visual person. And so when I coach and when I

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support others, I actually need to witness that and see that for

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myself, because sometimes what we see, we're able to tweak a

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little bit, and that significant change is wildly amazing. So

Jocelyn Chong: 00:05:37

that's what I do for my clients. Well,

Janice Porter: 00:05:41

I know that you, you went in the traditional path

Janice Porter: 00:05:46

to start with, right and got your degrees and went in the

Janice Porter: 00:05:49

corporate world, and you did all of those things, probably to

Janice Porter: 00:05:52

please your parents as much as anything else. Right? And yeah,

Janice Porter: 00:05:57

and and I don't know, I'm curious, though, if it has

Janice Porter: 00:06:04

anything to do with the, the generation, like, when we in

Janice Porter: 00:06:14

your generation, which is younger than mine, in your

Janice Porter: 00:06:17

generation, do you? Do you come to the conclusion or the

Janice Porter: 00:06:22

realization faster, that the corporate world is just, you

Janice Porter: 00:06:27

know, it's just not for me? Like, you know what I mean, like

Janice Porter: 00:06:31

a lot of people my age, they never got to question that they

Janice Porter: 00:06:34

got to just go, they there wasn't the there weren't the

Janice Porter: 00:06:37

options then. So do you find that with the people that you

Janice Porter: 00:06:41

work with now that they're doing what you did, or, you know what

Janice Porter: 00:06:45

I'm saying.

Jocelyn Chong: 00:06:48

In the corporate world, if someone is very

Jocelyn Chong: 00:06:51

ambitious, they can navigate through different roles within

Jocelyn Chong: 00:06:56

the organization. But as you progress further, like for me,

Jocelyn Chong: 00:07:01

the next role I apply is one out of six for a role that has got

Jocelyn Chong: 00:07:07

35,000 people. So there's very little opportunities for me to

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explore even further, because there is that much competition.

Jocelyn Chong: 00:07:17

And it's getting harder as you progress further, because

Jocelyn Chong: 00:07:20

there's less role. And it is more consuming to actually, you

Jocelyn Chong: 00:07:26

know, work harder, like your work, you you will literally be

Jocelyn Chong: 00:07:30

working, there's no life outside of work on Sunday.

Janice Porter: 00:07:34

And you're then working for the company, the

Janice Porter: 00:07:38

company's making the money, you know what I mean? So, yeah,

Janice Porter: 00:07:43

that's the way I see it anyway. So would you say what? Well, let

Janice Porter: 00:07:47

me ask you this, because when you shifted, I know that you you

Janice Porter: 00:07:51

had an impetus that forced to kind of, I think that their

Janice Porter: 00:07:55

vision in the company you were working for closed down in the

Janice Porter: 00:07:58

financial planning part, right. And so now was the time to make

Janice Porter: 00:08:01

the move correct.

Jocelyn Chong: 00:08:04

So right, so at the time where it happened, we

Jocelyn Chong: 00:08:08

had a Royal Commission in Australia. And so all the banks

Jocelyn Chong: 00:08:12

decided to shut down their financial planning arm because

Jocelyn Chong: 00:08:17

it was not viable for them to support that business arm. So

Jocelyn Chong: 00:08:21

all the banking sector decided to spin off shut down

Jocelyn Chong: 00:08:25

transgender clients outside. And so I was impacted by that I had

Jocelyn Chong: 00:08:32

two options. I could go out and set up my own financial

Jocelyn Chong: 00:08:36

planning, practice more, I could, you know, do something

Jocelyn Chong: 00:08:39

else. And I was close to buy a practice. But then I thought,

Jocelyn Chong: 00:08:45

you know, I've done this for over 15 years, there's so much

Jocelyn Chong: 00:08:49

more beyond just, you know, being in this industry, there's

Jocelyn Chong: 00:08:53

so much more than I want to explore. And so I decided to

Jocelyn Chong: 00:08:57

explore more than the financial planning world that I was part

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of, which was very grateful. I learned so much from the world

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of banking and finance, I met 1000s and 1000s of people set on

Jocelyn Chong: 00:09:09

so many meetings and stories that people would share with me,

Jocelyn Chong: 00:09:13

they will never share with someone else in your family is

Jocelyn Chong: 00:09:18

so privileged, you know, I had executed Allah wills because

Jocelyn Chong: 00:09:23

financial planning, obviously, once they pass away, we will go

Jocelyn Chong: 00:09:27

to their will and we will distribute their investments

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based on what they have told us, of course, working in alignment

Jocelyn Chong: 00:09:35

with their estate planning lawyer. But it was just, you

Jocelyn Chong: 00:09:38

know, a lot of events that, you know, taught me so much about

Jocelyn Chong: 00:09:41

life that I don't think I would get that kind of personal

Jocelyn Chong: 00:09:45

experience, if I have been in another role. So

Janice Porter: 00:09:49

would you say what role would you say

Janice Porter: 00:09:52

relationships played in navigating you towards your new

Janice Porter: 00:09:56

challenge your new business, you know, the relationships in

Janice Porter: 00:10:01

business relationships moving forward to help you start your

Janice Porter: 00:10:05

entrepreneur practice.

Jocelyn Chong: 00:10:08

Yes, no, I think it the business is very

Jocelyn Chong: 00:10:11

relationship driven. And we have to love people, we have to want

Jocelyn Chong: 00:10:16

to help people. And that's the key part, which I know a lot of

Jocelyn Chong: 00:10:21

entrepreneurs tend to skip that, maybe because they are an

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introvert, maybe because they have never been taught about the

Jocelyn Chong: 00:10:30

relationship piece of the work, because they could be very

Jocelyn Chong: 00:10:34

strong, technically in the aspect that they want to

Jocelyn Chong: 00:10:37

deliver. And I noticed that with a lot of my clients that they're

Jocelyn Chong: 00:10:42

so good in the strategies, the tools, the product that they

Jocelyn Chong: 00:10:48

want someone else to use, but they don't have the skill to

Jocelyn Chong: 00:10:53

communicate that product benefits to someone else. And so

Jocelyn Chong: 00:10:58

that's a skill that we can all learn. So yeah,

Janice Porter: 00:11:01

so one of the biggest challenges then that

Janice Porter: 00:11:04

that your clients face when they come to you for help? Is it? Is

Janice Porter: 00:11:09

it what it's mindset? Or is it the lack is just not mindset?

Janice Porter: 00:11:14

Always, but I know that's a big one for you. Is it confidence?

Janice Porter: 00:11:17

Is it not knowing how to get through to people? Is it they

Janice Porter: 00:11:21

just need a tweak? Or is it a whole big deal for somebody?

Jocelyn Chong: 00:11:27

I mean, it's different in the major part that

Jocelyn Chong: 00:11:31

I noticed the commonly wants is mindset. Because a lot of us

Jocelyn Chong: 00:11:36

have been conditioned for a while of how we do things in a

Jocelyn Chong: 00:11:40

set way. So it's challenging to think beyond that, because your

Jocelyn Chong: 00:11:45

brain is so wired to operate that way. And that pattern

Jocelyn Chong: 00:11:50

becomes a way of life. And so if someone is willing to explore

Jocelyn Chong: 00:11:56

differently, they will go through that period of

Jocelyn Chong: 00:11:59

discomfort, because the discomfort is actually teaching

Jocelyn Chong: 00:12:04

them how to step out of the old patterns that got them the

Jocelyn Chong: 00:12:08

results they were looking for. But those patterns no longer can

Jocelyn Chong: 00:12:12

deliver the new results they were expecting. And I will help

Jocelyn Chong: 00:12:17

them identify exactly where it is. So to give you an example,

Jocelyn Chong: 00:12:21

I've got a commercial broker coming from another bank that

Jocelyn Chong: 00:12:27

decided the setup, this person had been in the bank for 14

Jocelyn Chong: 00:12:31

years, knew exactly what they need to do. And so when she came

Jocelyn Chong: 00:12:36

to coach with me, she needed to know how to connect with people,

Jocelyn Chong: 00:12:42

and how to market herself. Because she is the CEO, now she

Jocelyn Chong: 00:12:46

is helping someone get the results. And in the banking

Jocelyn Chong: 00:12:50

sector, the leads come to you, you don't need to go and find

Jocelyn Chong: 00:12:55

the leads, I say that is a huge component of helping her step

Jocelyn Chong: 00:13:00

out and how to network effectively. So a lot of people

Jocelyn Chong: 00:13:04

go out, I go to networking events and hope that I'm there

Jocelyn Chong: 00:13:07

the leads will come to me. Not so because you actually need to

Jocelyn Chong: 00:13:12

break it down to really different areas. Number one, you

Jocelyn Chong: 00:13:16

need to get to know someone they need to trust you know, you and

Jocelyn Chong: 00:13:20

know that you can deliver something for their clients. If

Jocelyn Chong: 00:13:23

you're asking for an introduction. Number two,

Jocelyn Chong: 00:13:27

doesn't mean you meet someone, the leads will come to you

Jocelyn Chong: 00:13:30

immediately. Sometimes lead comes in 45 days, 100 days, two

Jocelyn Chong: 00:13:35

years. And so patience is absolutely necessary. And to be

Jocelyn Chong: 00:13:41

very strategic, because when you go to a networking event, you

Jocelyn Chong: 00:13:44

never know who you will meet. So it's important not to judge

Jocelyn Chong: 00:13:48

people just because they might not be someone that you think

Jocelyn Chong: 00:13:52

will refer to you. You never know what connections they might

Jocelyn Chong: 00:13:56

have. You don't know who? Yeah, exactly. And so it's all these

Jocelyn Chong: 00:14:01

things that it's not taught in school or in books, right. But

Jocelyn Chong: 00:14:08

it is actually learn to what you're caught and what you

Jocelyn Chong: 00:14:12

witness and for me is helping her navigate through that. And

Jocelyn Chong: 00:14:17

then the other aspect is her branding. Because when you work

Jocelyn Chong: 00:14:21

for brand, you'd have got the company's brand on your business

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card. But when you are running your own organization, now you

Jocelyn Chong: 00:14:30

are the brand you are the company brand. So what do you

Jocelyn Chong: 00:14:33

represent? Do you need to dress more professionally? Do you need

Jocelyn Chong: 00:14:39

to change your posture when you speak to someone? Do you have

Jocelyn Chong: 00:14:43

your I help statement, how you say it and how you follow

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through with it. And so it's not just doing the I help statement

Jocelyn Chong: 00:14:54

and hope that someone would send you leads and the leads will fly

Jocelyn Chong: 00:14:58

in. It's actually a Got more than that. So? And also what I

Jocelyn Chong: 00:15:03

noticed in I mean, it sounds like we're doing her case study,

Jocelyn Chong: 00:15:07

but because I want to give a

Janice Porter: 00:15:10

perfect Yeah, is

Jocelyn Chong: 00:15:12

that it is so important also to not give up

Jocelyn Chong: 00:15:17

easily. Because in the brain always go, I tried it already

Jocelyn Chong: 00:15:22

and it didn't work the first time. And it might not work that

Jocelyn Chong: 00:15:27

time because you're using that method. And sorry, the coaching

Jocelyn Chong: 00:15:31

sessions is, what if we apply this method, but you can get

Jocelyn Chong: 00:15:37

more results? So how do you show up in the 40 seconds that say,

Jocelyn Chong: 00:15:41

in a networking event, how you show up and what you say, and

Jocelyn Chong: 00:15:46

how you use that time to say hello to someone building like a

Jocelyn Chong: 00:15:51

trust, but there's no like in trust look like for you help her

Jocelyn Chong: 00:15:55

redefine that. So we did a lot of work. It's so soft, skills

Jocelyn Chong: 00:16:00

driven. Because technically, from a technical aspect, she

Jocelyn Chong: 00:16:04

knew what she needed, or as is the soft skill that we could

Jocelyn Chong: 00:16:08

help her apply, gain her confidence, right? She goes on.

Jocelyn Chong: 00:16:12

A lot of people have been doing this role in the marketplace

Jocelyn Chong: 00:16:15

already. So why would they choose me? And so why not? Yes,

Jocelyn Chong: 00:16:21

yeah. Like those people who started, they have to start from

Jocelyn Chong: 00:16:26

somewhere to that, because they started 10 years ago, but that

Jocelyn Chong: 00:16:31

was their starting point, just your is your starting point. So

Jocelyn Chong: 00:16:35

it's helping understand that, you know, it needs to start

Jocelyn Chong: 00:16:39

somewhere helping her apply the right methods that applies to

Jocelyn Chong: 00:16:44

her business, getting the system simplify the system stay very

Jocelyn Chong: 00:16:50

positive, because she had encountered a lot of obstacles

Jocelyn Chong: 00:16:55

along the way. Because, you know, relationship with

Jocelyn Chong: 00:16:58

stakeholders, sometimes people can be manipulative. And they

Jocelyn Chong: 00:17:03

might, you know, use her materials, but not hire her. And

Jocelyn Chong: 00:17:07

so the how to process those hurdles, to move forward. And it

Jocelyn Chong: 00:17:14

was a huge, you know, accomplishment, because today

Jocelyn Chong: 00:17:18

she made, you know, in revenue, income 200,000. But it's to

Jocelyn Chong: 00:17:24

really guide her through step by step. And to also teach her on

Jocelyn Chong: 00:17:29

helping to value her pricing strategy. So her pricing

Jocelyn Chong: 00:17:36

strategy helped her to more how to position herself, so that she

Jocelyn Chong: 00:17:42

knows how to talk about her pricing in a confident way.

Jocelyn Chong: 00:17:47

People attach themselves when they actually show up for their

Jocelyn Chong: 00:17:52

own business, because they think that they are not worthy, or the

Jocelyn Chong: 00:17:57

need to under charge to get more deals coming in. But when you

Jocelyn Chong: 00:18:01

under charge, people actually don't perceive the value that

Jocelyn Chong: 00:18:04

you're offering to them. So we get a lot of work around that

Jocelyn Chong: 00:18:09

aspect as well on the mindset about worthiness, your money,

Jocelyn Chong: 00:18:14

beliefs, and how to actually trust in yourself even more.

Janice Porter: 00:18:19

Absolutely, there is so much to to, to think about

Janice Porter: 00:18:24

from what you just said. So from the beginning of someone

Janice Porter: 00:18:27

starting their own business, and coming from an in a corporate

Janice Porter: 00:18:31

environment where the leads come directly to them, I was in that

Janice Porter: 00:18:34

position, I was a corporate trainer for many years, and they

Janice Porter: 00:18:37

would just send us out to train and so I never had to find my

Janice Porter: 00:18:40

own clients. And when I went out on my own, I experienced that

Janice Porter: 00:18:44

very same thing. The thing that I found is that there was a lot

Janice Porter: 00:18:51

I didn't know about running a business. And so you've

Janice Porter: 00:18:54

incorporated all of those things as well into your, your

Janice Porter: 00:18:57

coaching. But you have to walk into those networking events

Janice Porter: 00:19:03

with intention, knowing what your your what your goal is at

Janice Porter: 00:19:07

that particular event. And the piece that I that I think you

Janice Porter: 00:19:13

didn't say, but I'm sure you'll agree with me is that because

Janice Porter: 00:19:17

you said some of them take time, it's not everybody will come at

Janice Porter: 00:19:20

the when you're expecting them to come and do business with

Janice Porter: 00:19:23

you. But what you must do is follow up and stay connected to

Janice Porter: 00:19:27

people because they all have their own timeline. Right? So

Janice Porter: 00:19:31

you keep going out there you keep doing what you're doing if

Janice Porter: 00:19:34

it's working, but you keep doing it and you follow up with the

Janice Porter: 00:19:38

people from the past the ones that you think are prospects

Janice Porter: 00:19:43

because no doesn't always mean No, right? It just means not

Janice Porter: 00:19:46

right now, and unless you clarify otherwise, right. So

Janice Porter: 00:19:52

there's that and then talking about the money, the pricing. I

Janice Porter: 00:19:57

totally understand where you're coming from there too. I think

Janice Porter: 00:20:00

when it's when we first speak our pricing, if it's

Janice Porter: 00:20:07

uncomfortable, we can tell because it doesn't roll off our

Janice Porter: 00:20:12

tongue very well. But it doesn't take long. Once you practice and

Janice Porter: 00:20:16

you do that you grow into it. And by then, it's time to do it

Janice Porter: 00:20:20

again, right to up your prices again. But I know I just had

Janice Porter: 00:20:24

that experience myself, where somebody just said to me, Oh, is

Janice Porter: 00:20:28

that for all three sessions. And right away, I knew I could have

Janice Porter: 00:20:30

charged her more. So, you know, it is what what I, you start to

Janice Porter: 00:20:36

find those signals and, and build that confidence yourself.

Janice Porter: 00:20:39

So I love what the work that you're doing, I think it must be

Janice Porter: 00:20:43

really gratifying as well, to see them go from there to you

Janice Porter: 00:20:48

know, success, a successful career.

Jocelyn Chong: 00:20:52

Yes, and also, because I watched Dell personal

Jocelyn Chong: 00:20:56

transformation, yes, they become more confident, yes, they'll be

Jocelyn Chong: 00:21:01

able to articulate what they want to offer, with clarity. And

Jocelyn Chong: 00:21:08

I witnessed that in their growth, because they think

Jocelyn Chong: 00:21:12

strategically, because a lot of times you have an idea in your

Jocelyn Chong: 00:21:15

head. But the ideas are just you know, all flowing and flooding

Jocelyn Chong: 00:21:20

in the thoughts. But when you actually put it down pen to

Jocelyn Chong: 00:21:25

paper, the sequence, and the step by step to get the results

Jocelyn Chong: 00:21:30

is great getting clear each time when I coach her and she goes

Jocelyn Chong: 00:21:36

away and create that process for her client as well. Fantastic is

Jocelyn Chong: 00:21:41

sometimes you work in the organization, they direct you to

Jocelyn Chong: 00:21:44

the next step, and you have systems directing you from

Jocelyn Chong: 00:21:48

workflow, one to workflow two, when you're operating your

Jocelyn Chong: 00:21:51

business, you effectively will need to create that workflow in

Jocelyn Chong: 00:21:57

order to move yourself forward. And you don't have anyone

Jocelyn Chong: 00:22:01

guiding you unless you have got a coach to guide you to step

Jocelyn Chong: 00:22:06

forward as well. So that was also another very, very fun

Jocelyn Chong: 00:22:10

thing that I witnessed, which was amazing, because those are

Jocelyn Chong: 00:22:13

skill sets. Once you have got those skill sets, they stay with

Jocelyn Chong: 00:22:17

you and you gain mastery and you can move forward with you know,

Jocelyn Chong: 00:22:21

bigger and better things.

Janice Porter: 00:22:22

Mm hmm. So do you also I think, um, do you teach

Janice Porter: 00:22:27

people how to sell from the stage how to speak to sell? Is

Janice Porter: 00:22:32

that part of do? Yeah. So yes. What would you say the three

Janice Porter: 00:22:37

biggest mistakes are that people make when they're trying to do

Janice Porter: 00:22:41

that.

Jocelyn Chong: 00:22:43

So number one, selling one to one and selling

Jocelyn Chong: 00:22:46

from the stage is very different skill sets. And so you will need

Jocelyn Chong: 00:22:51

to have a proven product to sell from the stage because you're

Jocelyn Chong: 00:22:55

selling one to many. And you will need additional skills on

Jocelyn Chong: 00:23:02

speaking to a group. Because when you speak one on one, you

Jocelyn Chong: 00:23:06

got one person, you are able to address one objection at a time.

Jocelyn Chong: 00:23:11

But when you actually address the group, let's say a group of

Jocelyn Chong: 00:23:15

15, a group of 50 a group to 1000 your message and the way

Jocelyn Chong: 00:23:21

you move your body across the stage is a whole nother level.

Jocelyn Chong: 00:23:26

So my recommendation is when someone wants to sell from the

Jocelyn Chong: 00:23:31

stage is to just learn to speak to a crowd first before you

Jocelyn Chong: 00:23:36

start selling from the stage. Because selling from the stage

Jocelyn Chong: 00:23:39

has got a whole nother level technique. And there is a way to

Jocelyn Chong: 00:23:45

move the audience. So is a very different level of skill set

Jocelyn Chong: 00:23:52

that you will need to add on to your repertoire of selling from

Jocelyn Chong: 00:23:57

the stage and knowing how to overcome their objections

Jocelyn Chong: 00:24:02

knowing how to look after the crowd. Because when when you're

Jocelyn Chong: 00:24:06

doing any form of selling, you are actually caring for the

Jocelyn Chong: 00:24:10

crowd. You're looking after them. And if you don't look

Jocelyn Chong: 00:24:13

after yourself, you can look after the group. Well, I

Janice Porter: 00:24:17

like Sorry, that's me after that. I like

Janice Porter: 00:24:20

that. I like that because there are audiences that I'm very

Janice Porter: 00:24:25

comfortable speaking in front of I was a teacher. I don't mind

Janice Porter: 00:24:29

getting up in front of people and speaking, but if I have to

Janice Porter: 00:24:32

sell, I feel completely different. If I'm training, I'm

Janice Porter: 00:24:36

good, because I'm teaching, right if I'm if I'm presenting

Janice Porter: 00:24:40

to sell, it feels different. So I understand, you know what

Janice Porter: 00:24:45

you're saying? And I'm not always as comfortable doing

Janice Porter: 00:24:48

that. So I see people who are masters at it and I watch you

Janice Porter: 00:24:53

know, they're great storytellers usually, and they have a way of

Janice Porter: 00:24:58

drawing the audience in And I bet I haven't seen you on a

Janice Porter: 00:25:02

stage. But I bet you do that too.

Jocelyn Chong: 00:25:05

Yes. And you can see me on the stage in my master

Jocelyn Chong: 00:25:08

classes virtually that I do. Oh, yeah, monthly basis.

Janice Porter: 00:25:12

That's right, tell me about.

Jocelyn Chong: 00:25:15

And so I do host a monthly master classes that I

Jocelyn Chong: 00:25:19

welcome people in, and they can actually come and learn. And

Jocelyn Chong: 00:25:23

then at the end, I make an offer to help them advance so that

Jocelyn Chong: 00:25:26

they can implement that. So I like the point where you really

Jocelyn Chong: 00:25:31

help our audience, identify the speaker that just speak from the

Jocelyn Chong: 00:25:35

stage about your story. And then there's speaker that teach which

Jocelyn Chong: 00:25:41

is corporate training, right. So when we teach is very different

Jocelyn Chong: 00:25:45

method again, because it is for them to learn. So how to

Jocelyn Chong: 00:25:50

implement how to apply the principles, the concepts, the

Jocelyn Chong: 00:25:54

methods that we deliver. And then selling from the stage is a

Jocelyn Chong: 00:25:59

whole nother level, like you said, because there is

Jocelyn Chong: 00:26:03

storytelling, there is different methods that I can go into

Jocelyn Chong: 00:26:07

another session, but to help people identify speaking is

Jocelyn Chong: 00:26:12

there's so many segments to it. And you know, people who jump on

Jocelyn Chong: 00:26:16

the stage does not necessarily know how to deliver a sales

Jocelyn Chong: 00:26:22

pitch as well. Because, you know, for example, a lot of

Jocelyn Chong: 00:26:26

people that gives presentation, they are just disseminating

Jocelyn Chong: 00:26:31

information to the people so that they are informed is a very

Jocelyn Chong: 00:26:36

different level of presentation skills. It

Janice Porter: 00:26:38

is it so yeah, so of the work that you do, which

Janice Porter: 00:26:43

piece Do you like the best? Do you like the one I love? Like

Janice Porter: 00:26:48

the speaking what do you like the best.

Jocelyn Chong: 00:26:52

So one on one and speaking my gym, because they

Jocelyn Chong: 00:26:56

come hand in hand. Both requires us to speak into their lives, to

Jocelyn Chong: 00:27:01

encourage them to empower them, and to actually leave them with

Jocelyn Chong: 00:27:06

some level inspiration to take action. And so they can get

Jocelyn Chong: 00:27:11

better themselves. So minds fulfillment is that people who

Jocelyn Chong: 00:27:16

are in my orbit, I call them my environment, they walk away

Jocelyn Chong: 00:27:21

taking something that they are improving, either their skills,

Jocelyn Chong: 00:27:26

or their mindset have been shifted, so that they are going

Jocelyn Chong: 00:27:30

to contribute to the industry, they'll segment they'll roll

Jocelyn Chong: 00:27:35

their business even better. So that is my mission every single

Jocelyn Chong: 00:27:39

day. That's

Janice Porter: 00:27:40

beautiful. That's really beautiful. So what would

Janice Porter: 00:27:42

you say your your best business tip would be for my audience of

Janice Porter: 00:27:48

entrepreneurs and small business owners to take away from this

Janice Porter: 00:27:52

conversation today.

Jocelyn Chong: 00:27:55

I've got a lot of favorite ones. But today, I'm

Jocelyn Chong: 00:27:58

going to actually invite everyone. We are coming into the

Jocelyn Chong: 00:28:02

end of the year. And I want to invite everyone to reflect on

Jocelyn Chong: 00:28:06

what you have accomplished this year. And to list them down all

Jocelyn Chong: 00:28:11

the wonderful things that you've accomplished and celebrate

Jocelyn Chong: 00:28:14

yourself hard. Because I noticed that a lot of people don't take

Jocelyn Chong: 00:28:20

the time to celebrate their own progress or accomplishment. And

Jocelyn Chong: 00:28:26

if we don't celebrate it ourselves, we are not going to

Jocelyn Chong: 00:28:30

do good to ourselves. Right? We are our people expect other

Jocelyn Chong: 00:28:35

people to celebrate them. But we have to bet on ourselves and

Jocelyn Chong: 00:28:38

celebrate ourselves. And that is part of self care strategy to

Jocelyn Chong: 00:28:42

move into the next year. And you take with you what you did

Jocelyn Chong: 00:28:47

really well. And you continue to refine you continue to upgrade.

Jocelyn Chong: 00:28:52

I speak for myself, I'm a lifelong learner, I continue to

Jocelyn Chong: 00:28:55

learn I continue to go oh, you know what else I can learn more?

Jocelyn Chong: 00:28:59

You know, before this recording, I was part of a mastermind

Jocelyn Chong: 00:29:04

group. And today we're learning how can we you know, deliver a

Jocelyn Chong: 00:29:09

lot of things that we do speak to market with a lot of AI tools

Jocelyn Chong: 00:29:15

that is already available and how can we integrate them to

Jocelyn Chong: 00:29:20

actually bring things and results quicker and better for

Jocelyn Chong: 00:29:24

our clients. So it's learn and be fast in willing to learn

Jocelyn Chong: 00:29:29

rather than not and pushing them away. So it's really important

Jocelyn Chong: 00:29:35

to think differently about that as well.

Janice Porter: 00:29:37

Right? Your video? Yeah, your video just

Janice Porter: 00:29:39

went strange on me here.

Jocelyn Chong: 00:29:42

Okay. i Okay, is that

Janice Porter: 00:29:47

I'm still here, according Okay. All right, so I

Janice Porter: 00:29:51

can hear you. So this is all been amazing. And I know that

Janice Porter: 00:29:56

you do a

Janice Porter: 00:30:02

A webinar every month, right? And people can find on your

Janice Porter: 00:30:06

website. Yes, yes. And it just Oh, my

Jocelyn Chong: 00:30:10

next one. And you can always find that on the

Jocelyn Chong: 00:30:13

website. So it allows you to know which one is next. And I

Jocelyn Chong: 00:30:18

welcome you all to come and join me on a live masterclass. And,

Jocelyn Chong: 00:30:24

yeah, let's have some fun. And so, Jenny, thank you so much for

Jocelyn Chong: 00:30:29

this time together.

Janice Porter: 00:30:31

You're very welcome. I've enjoyed it. I

Janice Porter: 00:30:33

think you're a gem and I, at what time will I be able to lie

Janice Porter: 00:30:37

be awake when you do your masterclass?

Jocelyn Chong: 00:30:40

Absolutely. So it is ideal time for you and I

Jocelyn Chong: 00:30:45

because I accommodate to all my friends and colleagues and

Jocelyn Chong: 00:30:49

clients in the US. So I will send you the link and yeah,

Jocelyn Chong: 00:30:53

let's have some fun.

Janice Porter: 00:30:54

Yeah, that sounds like like fun for sure. So thank

Janice Porter: 00:30:57

you so much for being here. Jocelyn. Much appreciated, and

Janice Porter: 00:31:01

people can find you I know at Jocelyn chong.com.au Or on

Janice Porter: 00:31:06

LinkedIn. Correct?

Jocelyn Chong: 00:31:09

Absolutely.

Janice Porter: 00:31:10

Thank you so much for being here and for sharing

Janice Porter: 00:31:13

your wisdom with my audience. And remember to my audience,

Janice Porter: 00:31:17

thank you for being here and remember to stay connected and

Janice Porter: 00:31:21

be remembered