Episode 285

full
Published on:

19th Nov 2024

Why Intentional Visibility is Key to Business Growth with Donna Cravotta | RR285

What happens when you take a step back to redesign your business — and your life?

In this episode, I talk with Donna Cravotta, CEO and Founder of the Cravotta Media Group and the creator of BeVisible.club, who shares how a major reset led her to reimagine her business around intentional visibility and storytelling.

Donna explains how she stepped away from her fast-paced marketing career to reevaluate what she truly wanted and how that pause helped her build a more purposeful business model. She talks about the importance of showing up authentically in your work, especially for women over 50, and how intentional visibility can create deeper connections and more meaningful success.

Donna also gives us a peek into how she integrates AI tools like ChatGPT into her strategies and how staying curious has been key to her growth. Her advice? Trust yourself and be intentional about how you present your business to the world.



Highlights:

  • Learn how taking a break can help you reset your business and align it with your true goals.
  • Discover the power of intentional visibility — it’s about more than just being seen; it’s about connecting with the right people.
  • Understand why focusing on values, not just demographics, helps build stronger relationships with your target audience.
  • Explore how AI tools like ChatGPT can be used to enhance your marketing strategy with smarter, more personalized content.
  • Trust yourself in business decisions to avoid getting lost in the noise of what everyone else is doing.


Connect with Donna:


Website: https://cravottamediagroup.com/


LinkedIn: https://www.linkedin.com/in/donnacravotta/


Instagram: https://www.instagram.com/donnacravotta/


Facebook: https://www.facebook.com/cravottamediagroup


Email: hello@cravottamediagroup.com



In appreciation for being here, I have some gifts for you:

A LinkedIn Checklist for setting up your fully optimized Profile:

An opportunity to test drive the Follow Up system I recommend by taking the

3 Card Sampler – you won’t regret it.


AND … Don’t forget to connect with me on LinkedIn and be eligible for my

complimentary LinkedIn profile audit – I do one each month for a lucky

listener!


Connect with me:

http://JanicePorter.com

https://www.linkedin.com/in/janiceporter/

https://www.facebook.com/janiceporter1

https://www.instagram.com/socjanice/


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Transcript
Janice Porter:

Donna, Hello everyone, and welcome to the

Janice Porter:

episode this week of relationships rule. Almost

Janice Porter:

forgot what it was anyway. Nice to be here and nice to have

Janice Porter:

another special guest with me. Donna. Cravada is my guest

Janice Porter:

today, and Donna is all about visibility, strategy and

Janice Porter:

storytelling, those are her special words. And she's been a

Janice Porter:

marketer, I think I would say, for many years, and I was in a

Janice Porter:

group, or what was it, a summit of some sort, that we did

Janice Porter:

together, and that's how we met. And I was fascinated by what I

Janice Porter:

saw, and wanted to talk more with Donna, and think that she

Janice Porter:

has lots of value to bring to the audience. So welcome to the

Janice Porter:

show, Donna.

Donna Cravotta:

Thank you. It's good to be here.

Janice Porter:

You're very welcome. So I'm going to dig in

Janice Porter:

a little bit with your be visible Club, which is a

Janice Porter:

mastermind community, the real 50 over 50, the wisdom

Janice Porter:

revolution that inspired me, and I love to hear about more about

Janice Porter:

that so but first I want to ask you, I know that you did a

Janice Porter:

revamp, like you took some time off from your busy marketing

Janice Porter:

career and step back to see where you needed to be. And I

Janice Porter:

think it was about two years correct that, yeah, yeah. So can

Janice Porter:

you share a little bit about, you know, the process, or the

Janice Porter:

aha moments that came to you about that

Donna Cravotta:

I had reached a point where I had been working

Donna Cravotta:

with some clients that were very demanding, and it all kind of

Donna Cravotta:

collided with COVID, and my son graduating during COVID and

Donna Cravotta:

going to college during COVID and dealing with some health

Donna Cravotta:

issues. And it was just like there was this life work instead

Donna Cravotta:

of balance. It was a bit of a collision. And I was a lot of

Donna Cravotta:

stuff. That's a lot of stuff, and, and there was a point where

Donna Cravotta:

I was kind of off boarding these two clients, and three were

Donna Cravotta:

getting ready to come back on board. And I was just having

Donna Cravotta:

this day where, like, I just didn't want to do anything. And

Donna Cravotta:

I, you know, it wasn't. Everything was working. The

Donna Cravotta:

technical gods were all pleased and be so it was me. It wasn't

Donna Cravotta:

anything but me. That was just like, I don't want to do this,

Donna Cravotta:

and I don't want to do this, and I don't want to do this, and I

Donna Cravotta:

don't want to do this. And I said, Okay, time to step away

Donna Cravotta:

and, like, figure out what's going on here. And I realized

Donna Cravotta:

that I had built myself into an agency I didn't want and I

Donna Cravotta:

didn't want to be responsible. For all of those people. I'm a

Donna Cravotta:

single parent. My son was just like, settled after, you know, a

Donna Cravotta:

pretty rough transition of graduation and,

Janice Porter:

well, COVID didn't help any of us. No. I

Donna Cravotta:

mean, that's why it was rough, yeah, yeah. You

Donna Cravotta:

know, it's like, we'd worked all these years to kind of like, get

Donna Cravotta:

him to this point, and it's like, let's throw a monkey

Donna Cravotta:

wrench in this whole thing. And, you know, I just I, I was just

Donna Cravotta:

on autopilot, and I didn't realize what I was doing was not

Donna Cravotta:

what I wanted. And when I really thought about it, it was like,

Donna Cravotta:

oh, yeah, you don't want any of this. You don't want to be

Donna Cravotta:

responsible for all these people on a team, and right for clients

Donna Cravotta:

that are going to need 12 different things that you don't

Donna Cravotta:

like doing and and even if you try to outsource that, you know,

Donna Cravotta:

there's still the responsibility of managing that. And, you know,

Donna Cravotta:

it just didn't feel like it fit anymore. It felt like I was

Donna Cravotta:

putting somebody else's clothes on. And I said, Okay, well, you

Donna Cravotta:

just need to stop, because if you rush into something else,

Donna Cravotta:

it's not going to be the right thing. You need to just take a

Donna Cravotta:

little break, a break and a breather and pause and figure

Donna Cravotta:

out what do you want before you start building something

Donna Cravotta:

because, you know, I my, natural nature is to just start

Donna Cravotta:

building. Yes, I needed to kind of stop and have a plan first.

Donna Cravotta:

And I did, and I slowly worked my way back into what I wanted.

Donna Cravotta:

And I took myself through a process that I bring clients

Donna Cravotta:

through, that I used to call a content audit, but it's really

Donna Cravotta:

so much more than that, because I started to look at everything

Donna Cravotta:

that I've accomplished over 40 years of working. Mm hmm. And

Donna Cravotta:

you know, when I had, I worked in law firms for 25 years before

Donna Cravotta:

I started my own business in 2006 so there's, there's a lot

Donna Cravotta:

in all of this. Of course, I started to kind of go through it

Donna Cravotta:

and figure out, like, what do I want to do? What do I not want

Donna Cravotta:

to do? What is needed, what's relevant, what really helps

Donna Cravotta:

people. Because I don't want to just offer services that only

Donna Cravotta:

please me. They have to be needed and useful and wanted.

Donna Cravotta:

And I just went through this whole process over several

Donna Cravotta:

months, and I started eliminating things, and I

Donna Cravotta:

started to feel. Figure out what, you know what, what's

Donna Cravotta:

going to come with me, and you know what are, what, what else

Donna Cravotta:

happens? Like, what could be recycled, what could be

Donna Cravotta:

upcycled, what could be sold, what could be given away. And I

Donna Cravotta:

started creating these buckets, and I was like, Oh, this isn't a

Donna Cravotta:

content audit. I'm like, Marie Kondo ing, my business, yes. And

Donna Cravotta:

I actually watched a show called The the fine I think it's the

Donna Cravotta:

fine art of the Swedish death cleanse. And that's what they

Donna Cravotta:

do, is they go into people's homes while they're still alive,

Janice Porter:

their stuff. Oh, what a horrible name, though,

Donna Cravotta:

but it's, it's something that they do in

Donna Cravotta:

Sweden. It's like a ritual that they do. Yes, okay, there's a

Donna Cravotta:

book with the same thing, and they did a TV show, and there

Donna Cravotta:

was one episode that really stuck with me and the woman that

Donna Cravotta:

they went into her home, she was a retired Las Vegas showgirl,

Donna Cravotta:

and she had like a borderline hoarded home with, yes, all

Donna Cravotta:

kinds of freaky things in it. But they found these blankets

Donna Cravotta:

that her grandmother had crocheted for her when she was a

Donna Cravotta:

little girl, and they were tattered and stained and torn

Donna Cravotta:

and total disarray. And had she passed away, or somebody was

Donna Cravotta:

helping her, like just empty out this house, they would have been

Donna Cravotta:

in the dumpster. Right? They did was what they did was they took

Donna Cravotta:

these blankets and they restored them, and they mended them and

Donna Cravotta:

they fixed them. Oh, wow. They packaged them beautifully and

Donna Cravotta:

wrote these notes and they gave them to her granddaughters, who

Donna Cravotta:

she was estranged from. And this was like, the reconnection to

Donna Cravotta:

this relationship with her granddaughters. And I was like,

Donna Cravotta:

and this is what I do. Yes, your stories connect to their

Donna Cravotta:

stories, the things that they accomplished, the things that

Donna Cravotta:

were meaningful. And the irony of that is, like a visual that I

Donna Cravotta:

had for my work for so many years was like those little

Donna Cravotta:

squares that you crochet and then you make a granny squares.

Donna Cravotta:

Yeah. Granny Squares, yeah. And, like, I always viewed my work

Donna Cravotta:

as, like, the different elements of it as these little granny

Donna Cravotta:

squares. And individually, they don't really mean that much, but

Donna Cravotta:

when you put them together, it creates something of substance.

Donna Cravotta:

And, you know, just tying all of that together made me realize,

Donna Cravotta:

like, what I'm doing is so much more. And then, you know, I have

Donna Cravotta:

this whole real 50 over 50 community that was kind of

Donna Cravotta:

growing at the same time. And I realized that I'm helping women

Donna Cravotta:

that are of a certain age, realizing that what got them to

Donna Cravotta:

where they are is important and relevant. Because as we start to

Donna Cravotta:

reinvent in the 40s, 50s, 60s, 70s. You know, start to think,

Donna Cravotta:

like, you know, our confidence takes a hit and yeah. Like, who

Donna Cravotta:

did everything I do before this point matter? Like, did I just

Donna Cravotta:

waste my time?

Janice Porter:

Especially because things have changed so

Janice Porter:

quickly, so much we feel we do get Yeah, it's, oh, my god,

Janice Porter:

doesn't that even count? Yes, I know Yes. I've experienced

Donna Cravotta:

that for sure. You really Yeah, you get the

Donna Cravotta:

whole, you know, the whole assortment of an imposter

Donna Cravotta:

syndrome. Yes, again,

Janice Porter:

yes. So, okay, so let's just break these two apart

Janice Porter:

for a second. And first of all, I want you to tell me, and you

Janice Porter:

started to tell me, in a way, about your concept of being

Janice Porter:

intentionally visible and why it's important for business

Janice Porter:

owners to embrace this mindset. Can you elaborate on that? I

Janice Porter:

wonder. You know, what is that that? Does it start with you?

Janice Porter:

Because I know. Okay, I'm just going to preface by saying that

Janice Porter:

I know that when I work with somebody for the first time to

Janice Porter:

help them with LinkedIn and to build their their profile. It's

Janice Porter:

just one little piece right of what you do, but I like to get

Janice Porter:

into their head first and find out more about them that I can

Janice Porter:

bring something out that means something to them. And I'm, I'm

Janice Porter:

hoping and thinking that that's what you're talking about, which

Janice Porter:

helps them. Okay, yeah, so please elaborate with

Donna Cravotta:

marketing. Most people really don't understand

Donna Cravotta:

the way it works. They listen to the loudest person, and that's

Donna Cravotta:

where they that's where they get guidance from, that's where they

Donna Cravotta:

buy services from. But it's not always the best way to go. Okay?

Donna Cravotta:

Usually one business model. All businesses are different, right?

Donna Cravotta:

So when you listen first, listen to yourself, listen to your

Donna Cravotta:

content, listen to those around you, listen to the people you

Donna Cravotta:

admire, listen to the people that you want to connect with,

Donna Cravotta:

that you want to help, that you want to work with. Everything

Donna Cravotta:

starts to become more intentional, and you're not just

Donna Cravotta:

randomly following the loudest voice, okay, randomly follow

Donna Cravotta:

that loudest voice. There's a lot of noise all around it, so

Donna Cravotta:

you're getting lost in all of that noise. But when you start

Donna Cravotta:

to become more intentional about how you want to show up, who you

Donna Cravotta:

want to be there. For the words you choose to use, the business

Donna Cravotta:

that you want to build. It changes everything, because

Donna Cravotta:

you're actually deciding where you want to be. You're not just

Donna Cravotta:

blindly following something. And the way that I feel the online

Donna Cravotta:

world works is is there's an undercurrent. And when you can

Donna Cravotta:

glide into that undercurrent, instead of chasing that noise,

Donna Cravotta:

you actually do connect with the people you want to connect with.

Donna Cravotta:

Okay, can

Janice Porter:

you elaborate on that a

Donna Cravotta:

little bit? Because the undercurrent is it's

Donna Cravotta:

quiet, and there's it's peaceful, and it's not frenetic,

Donna Cravotta:

and it's much smaller, it feels right, then it feels right, it's

Donna Cravotta:

aligned, it's connection, and you just kind of naturally go.

Donna Cravotta:

But people fight that, and they're going for the noise,

Donna Cravotta:

they're going for the shiny thing. I need to do what's next?

Donna Cravotta:

I need to build something. I need to going, I can't stop.

Janice Porter:

So do you think, though, some of that comes from

Janice Porter:

the fact that they haven't and because they're confused and

Janice Porter:

playing the squirrel game that they don't sit down to to really

Janice Porter:

think about who they want to work with, who their target

Janice Porter:

audiences are, that aligns with their thinking, with the work

Janice Porter:

that they want to do, because that maybe clouds everything

Janice Porter:

from the very beginning. Yeah,

Donna Cravotta:

that's part of it. And another piece of it is

Donna Cravotta:

that they're looking at demographics. They're just

Donna Cravotta:

looking at age, gender, location, race, you know, family

Donna Cravotta:

structure, they're not looking at what people care about.

Donna Cravotta:

They're not looking at values. And that's the thing that goes

Donna Cravotta:

into the undercurrent. When you care about the same things, you

Donna Cravotta:

connect.

Janice Porter:

Well, I'm thinking that they're just

Janice Porter:

thinking about money,

Donna Cravotta:

yeah, and and that's just it. Because if you

Donna Cravotta:

think about, like, you go into Facebook ads, if you look at the

Donna Cravotta:

back, you know, the back end of Facebook ads, what's it doing?

Donna Cravotta:

Demographics, it's all connected to money, then that, but, but

Donna Cravotta:

it's not looking at what people care about. It's not looking

Donna Cravotta:

about what, what they feel. It's not looking, you know, it's not

Donna Cravotta:

looking at their why? Like, why am I doing this? That you do

Donna Cravotta:

this? Something is driving you to do this. I mean, we quit our

Donna Cravotta:

jobs, right?

Janice Porter:

Yeah, exactly, exactly. So in your be visible

Janice Porter:

club, you work with the people that, and they're, are they all

Janice Porter:

women? Yeah,

Donna Cravotta:

I had, I had one man in there last year, and he

Donna Cravotta:

didn't come back.

Janice Porter:

It was too feminine energy there for him.

Janice Porter:

No,

Donna Cravotta:

he was actually good with that. You know what he

Donna Cravotta:

said? He said that his business grew so much they didn't have

Donna Cravotta:

time to be there anymore. And I was, like,

Janice Porter:

interesting, okay, so, but that's your

Janice Porter:

general that's who you Yeah.

Donna Cravotta:

And it just kind of, it just kind of all happened

Donna Cravotta:

that way. And you know when I you know when I do work with

Donna Cravotta:

clients, we start with a detailed questionnaire, and a

Donna Cravotta:

big part of that is having them think through all of those

Donna Cravotta:

things, because until you do that, you're never going to

Donna Cravotta:

really connect with the right people, because you have to kind

Donna Cravotta:

of understand them.

Janice Porter:

Well, it's funny, because I resist doing those

Janice Porter:

kinds of things too, like really sitting down and getting to the

Janice Porter:

heart of you know, who is my target audience, and so on and

Janice Porter:

so forth. I hate doing that stuff. I don't know why. I think

Janice Porter:

partly I go by my gut, and I'm pretty intuitive when it comes

Janice Porter:

to who I resonate with or who resonates with me and and

Janice Porter:

whether, because I'm a relationship person, that's what

Janice Porter:

I do. And I I find it pretty easy to if I can't draw them out

Janice Porter:

then, then they're not my person, because they're, you

Janice Porter:

know, like it's usually, I make people feel more comfortable

Janice Porter:

about and able to talk quickly to me, you know, talking to open

Janice Porter:

up quickly to me. And I always tell this, this story about my

Janice Porter:

husband going golfing with, yes, he does, and went with his

Janice Porter:

friend, and they hooked up with this couple from Australia. And

Janice Porter:

he said they were the nicest couple. He said, We, you know,

Janice Porter:

we found they live in such and such a place, and we had a great

Janice Porter:

golf match. And I said, Oh, where in Australia do they live?

Janice Porter:

How many kids do they have? What do they why were they over here?

Janice Porter:

He says, Janice, we were just playing golf. I have no idea.

Janice Porter:

I'm like, I could have had all that out of them in five

Janice Porter:

minutes, right? Superficial, that answer that he gave me, but

Donna Cravotta:

most people don't think that way. I know

Donna Cravotta:

it's crazy. They don't, and they have to be led to think that

Donna Cravotta:

way. And they don't want to do these forms, and when they do,

Donna Cravotta:

they realize. Uh, like they, it's ones on them. Like, ah,

Donna Cravotta:

that's why this didn't work, and that's why that work. And no

Donna Cravotta:

wonder,

Janice Porter:

yeah, for sure. Yeah, totally. Um, so you, how

Janice Porter:

many people do you have in your mastermind, your your

Janice Porter:

intentionally visible, be visible, community attitude?

Donna Cravotta:

It's, small right now, because it's, it's

Donna Cravotta:

relatively new, and I've kind of been, it's been a work in

Donna Cravotta:

progress. So there's only about 20 people in there.

Janice Porter:

That's good. That's manageable, yeah, but I

Janice Porter:

don't, you know. I

Donna Cravotta:

don't want to grow it very big, right? I want

Donna Cravotta:

to keep it small, and I want people to be in there that never

Donna Cravotta:

want to leave. Well, and do they work their friends Well,

Janice Porter:

that's right, do they bring their questions for

Janice Porter:

masterminding each week or each month or how often? Do you mean?

Janice Porter:

We

Donna Cravotta:

have, we have two calls a week a month, and we

Donna Cravotta:

have, it's all built into a membership site, so there's lots

Donna Cravotta:

of opportunity and places to ask questions and and learn more.

Donna Cravotta:

That's great. And there's lots of, you know, there's a whole

Donna Cravotta:

course in there, and there's resources and tools, and we'll

Donna Cravotta:

be bringing in guest experts at some point. But there's just so

Donna Cravotta:

much to go through right now that I don't want to, I don't

Donna Cravotta:

want to complicate it more. But, you know, it's, it's, it's a

Donna Cravotta:

full library of, you know, years and years and years of my work.

Donna Cravotta:

That's

Janice Porter:

great. And then you you have this new, this

Janice Porter:

other thing, the real 50 over 50, the wisdom revolution. And

Janice Porter:

that, of course, appealed to me because I think I love the name

Janice Porter:

the wisdom revolution, because that's, that's what it is we, we

Janice Porter:

don't want to be shoved under the rug. We have a lot of wisdom

Janice Porter:

to impart, and women over 50, and I think that's wonderful.

Janice Porter:

Tell me a little bit more about that, because I just hooked up

Janice Porter:

with you on that, and I'm excited about it.

Donna Cravotta:

Yeah, you're on the web page. And I was not

Donna Cravotta:

planning this. I was in the middle of rebuilding a business,

Donna Cravotta:

and that, you know, takes its own level of work. And, you

Donna Cravotta:

know, I was figuring out any odd. And I was, you know, still

Donna Cravotta:

figuring out my son in college, and, yeah, all of these things

Donna Cravotta:

going on at the same time. And I was listening to Mika Brzezinski

Donna Cravotta:

from MSNBC talk about the Forbes 30 over 50 Conference, which

Donna Cravotta:

she's involved in, and they were all big names, people that don't

Donna Cravotta:

really need more visibility, right, right? I'm laying in bed

Donna Cravotta:

listening to this, and I'm thinking, start to think about

Donna Cravotta:

all the women that I know over 50 that could really use more

Donna Cravotta:

visibility. And I'm like, why is orbs featuring any of these

Donna Cravotta:

women? Even in like the 50 over 50, there's like three or four

Donna Cravotta:

different franchises associated. And, you know, to go attend one

Donna Cravotta:

of these events, it's a $10,000 ticket, yeah. And if you want

Donna Cravotta:

to, you know, apply to be part of the Forbes 50 over 50, and

Donna Cravotta:

you're a small business owner or a founder, you need to have 10

Donna Cravotta:

million in revenue as a minimum. So I'm just laying there, and

Donna Cravotta:

the whole thing is just rubbing me the wrong way. And I start to

Donna Cravotta:

make a list in my head of all the women that I know over the

Donna Cravotta:

age of 50 that are doing good work. So I grabbed a pen and

Donna Cravotta:

paper because I'm starting to fall out, and it took me 15

Donna Cravotta:

minutes to make a list, yeah, and I started to do keyword

Donna Cravotta:

research, and everything was about hair and makeup and your

Donna Cravotta:

body's falling apart and life's going to be awful, and might as

Donna Cravotta:

well give up now. And then, I bought the domain, the real 50

Donna Cravotta:

over 50 for $1 I realized that I should have had to pay more

Donna Cravotta:

money or negotiate for that, yeah. And then it was like, it

Donna Cravotta:

was all kind of coming layer by layer. And I was like, Okay, so

Donna Cravotta:

like the people that make decisions about our laws, about

Donna Cravotta:

finances, about insurance, about health care, about retirement,

Donna Cravotta:

they're all using the same tools I'm using, and this is what

Donna Cravotta:

they're getting, hair and makeup. Yeah, and I'm thinking

Donna Cravotta:

about all these women that I know, and we were going to sit

Donna Cravotta:

down and have a conversation, like, hair and makeup might come

Donna Cravotta:

up, but it's not going to be the first thing, right? Yeah. And I

Donna Cravotta:

just started to reach out to my friends, and I was like, because

Donna Cravotta:

everyone was a friend, a colleague, a client, and I was

Donna Cravotta:

like, Well, if I just started interviewing you. Would you want

Donna Cravotta:

to be interviewed? And within two weeks, I had 40 interviews

Donna Cravotta:

booked, wow. And tomorrow is going to be our it's either the

Donna Cravotta:

88th or the 90th interview. And this month will be our 12th

Donna Cravotta:

panel, and we've got interviews booked all the way. I think the

Donna Cravotta:

next one is may 2025,

Janice Porter:

I know. I think I'm in April, yeah, so that's,

Janice Porter:

that's awesome. It's

Donna Cravotta:

been a thing, and it's very, it's very casual

Donna Cravotta:

and very loose, but the connections that are happening

Donna Cravotta:

are incredible.

Janice Porter:

Yeah, that's very cool. And I have to block off

Janice Porter:

some time to make those Connect. Make some time for that, because

Janice Porter:

that's what you have to do, right? Right? But you, you feel

Janice Porter:

like, when you're part of something, even though it's

Janice Porter:

like, I'm brand new to it, that it's going to be a warm

Janice Porter:

conversation, because you're connected through you. And so

Janice Porter:

that's really special. And

Donna Cravotta:

everybody, everybody is either somebody I

Donna Cravotta:

personally know or somebody they introduced me to, yeah,

Janice Porter:

that's really cool. So I'm going to switch

Janice Porter:

topics for a second, because this one interests me a lot, and

Janice Porter:

I know that you've been studying AI and chat GPT and all of that,

Janice Porter:

and how do you integrate that into your strategies for

Janice Porter:

visibility and storytelling? How do you make that work in

Janice Porter:

practice?

Donna Cravotta:

So many ways. Oh, really.

Janice Porter:

Okay, yeah, so

Donna Cravotta:

many ways. And again, the word intentional is

Donna Cravotta:

going to come up, because I don't look for like most people

Donna Cravotta:

view AI tools as being a productivity tool, and you'll

Donna Cravotta:

save time. Okay? I view them, I mean, you're going to save time.

Donna Cravotta:

It's Oh for sure, you know. But that's not my that's not my

Donna Cravotta:

reason for using them. My reason for using them is you now have

Donna Cravotta:

access to a level of information you literally cannot hold in

Donna Cravotta:

your brain, for sure. So how can you partner with this

Donna Cravotta:

information? So now you can take up level everything that you do

Donna Cravotta:

and make it better while you're saving time and yes, being wiser

Donna Cravotta:

with the way that you work, I get a visual of like being able

Donna Cravotta:

to take the New York City Public Library on Fifth Avenue and 42nd

Donna Cravotta:

street and put it on like a backpack, and I have this with

Donna Cravotta:

me at all times I can go find out all of this information and

Donna Cravotta:

what I Do a big part of what we do in the be visible community

Donna Cravotta:

that I'm in is we learn how to ask these tools the right

Janice Porter:

questions, right that's what I'm learning right

Janice Porter:

now too. It's fascinating. It's fascinating.

Donna Cravotta:

And sometimes the questions could be super

Donna Cravotta:

simple, it could be a paragraph a sentence, and sometimes

Donna Cravotta:

they're complex and they're layered and and you have to ask

Donna Cravotta:

in stages. But what I find is one of the true gifts of working

Donna Cravotta:

with these tools is it makes you stop and think about what you

Donna Cravotta:

really want before you ask anything, because now you have

Donna Cravotta:

to ask for it.

Janice Porter:

Do you use chat, GBT, or do you have another

Janice Porter:

favorite? Um,

Donna Cravotta:

it changes because the tools change so

Donna Cravotta:

frequently. Uh, huh. My most recent favorite tool is

Donna Cravotta:

perplexity.

Janice Porter:

Oh, that just got mentioned to me the other day.

Janice Porter:

Yeah,

Donna Cravotta:

that's somebody favorite tool. Um,

Janice Porter:

and how is it different? It's

Donna Cravotta:

really good for research, and it gives you the,

Donna Cravotta:

it gives you the resources of where it pulls everything from,

Donna Cravotta:

and then bottom of every chat, it gives you a list of related

Donna Cravotta:

questions. So it makes you think a little more. You know, I like

Donna Cravotta:

go back and forth with them. Yes, I always, I always ask,

Donna Cravotta:

like, what else do you need? Am I missing anything? What can I

Donna Cravotta:

provide to you to make you know, to make you make this task

Donna Cravotta:

easier for you? So

Janice Porter:

I was learnt talking and just testing.

Janice Porter:

Somebody showed me how to set up a 90 day content calendar

Janice Porter:

through chat, GPT, and what to ask it, and so on and so forth.

Janice Porter:

And then somebody else in this group that I was online with

Janice Porter:

said, Now, once you've got the topics, it was for twice a week

Janice Porter:

for 90 days, because you can pre program or you can schedule

Janice Porter:

LinkedIn now to with your posts for up to that time. And then

Janice Porter:

this person said, then go to perplexity. And for each of the

Janice Porter:

topics. Ask it for three versions of a post and and I

Janice Porter:

said, Why would I need to go there? Can't I use it chat GPT?

Janice Porter:

He just said that it was more detailed. Yeah,

Donna Cravotta:

they work differently. Yeah, okay. I'll

Donna Cravotta:

have to test it out. And Claude is another one. Claude is really

Donna Cravotta:

good for writing. I've heard that

Janice Porter:

one too, but I haven't, I

Donna Cravotta:

don't, I don't use chat. GPT much anymore.

Donna Cravotta:

Well, I like

Janice Porter:

because I can, I've learned how to use it. And

Janice Porter:

it's, you know, I just did a an outline with somebody that I

Janice Porter:

was, I'm going to do a joint webinar with, and got it to pull

Janice Porter:

up a format that I was asking it about and stuff. And so it gave

Janice Porter:

us a guideline to get started, because we don't know each other

Janice Porter:

that well, and so I'm trying to build that relationship at the

Janice Porter:

same time. So yeah, it's kind of interesting. It

Donna Cravotta:

is interesting. One of the things that I did not

Donna Cravotta:

too long ago for a client was I explained what the client does,

Donna Cravotta:

and then I said, Where is there overlap with Brene Brown's work

Donna Cravotta:

from her book, The Atlas of the heart, okay? And it gave me all

Donna Cravotta:

of like these areas where I can incorporate some of the work

Donna Cravotta:

that she shares publicly and online. You know, she's got a

Donna Cravotta:

gold hub on her website. Brene Brown does about i. About her

Donna Cravotta:

work around the atlas of the heart, and it just brought this

Donna Cravotta:

whole new level of it just it was just made everything so much

Donna Cravotta:

richer, because it brought in the whole emotional aspect of

Donna Cravotta:

the work that my client was doing and and to just see how it

Donna Cravotta:

dovetailed so nicely. Really showed the thought and the

Donna Cravotta:

effort that my client put into her work that it was able to

Donna Cravotta:

match up like with Brene Brown's work. That's

Janice Porter:

cool. So when you do something like that with a

Janice Porter:

client, do you do it with the client, or do you do it in the

Janice Porter:

back end?

Donna Cravotta:

It depends. Like, you know, sometimes, like

Donna Cravotta:

when we're working and be visible, we're kind of just

Donna Cravotta:

doing things together, ad hoc, but like, when I'm working with

Donna Cravotta:

a client and I'm putting together a strategy for them, I

Donna Cravotta:

lean into AI, and I kind of, you know, I did that myself, because

Donna Cravotta:

I'm like, Okay, I was getting curious with all the different

Donna Cravotta:

resources and tools that I use. But what I do is, when I find

Donna Cravotta:

something like that, I share it with the client. And that's one

Donna Cravotta:

of the things I like about perplexity too, is you can share

Donna Cravotta:

a link to the chat and share it with a client, and then they can

Donna Cravotta:

keep working on it with what you started.

Janice Porter:

Yeah, okay, so you're teaching them as well how

Janice Porter:

to use it in a way.

Donna Cravotta:

I think, I think it's critical that we all know

Donna Cravotta:

how to use this. I

Janice Porter:

do too. I do too. Now, just curious on a side

Janice Porter:

note, then, has your son started using it? And no, okay,

Donna Cravotta:

no, my Sam, my son who's about to graduate with

Donna Cravotta:

a digital media production degree. No, interesting. That

Donna Cravotta:

went out,

Janice Porter:

yeah, I know, like, yes, and my daughter is

Janice Porter:

the same. I mean, they're older than your son, but one is taking

Janice Porter:

is doing well with it, and the other is just starting to see

Janice Porter:

how it could help her. But she's not asking me any questions,

Janice Porter:

because I don't know anything. So there you go. Yeah, when

Donna Cravotta:

he's ready, I have, I have the whole

Donna Cravotta:

trajectory for him of what he needs to learn, but I'm not

Donna Cravotta:

going to, I'm not going to argue with him. He's 22 when he has

Donna Cravotta:

everything, he

Janice Porter:

knows everything, yeah, exactly he knows

Janice Porter:

everything, yeah.

Unknown:

So

Janice Porter:

was I going to say? Okay, I guess I want to ask

Janice Porter:

you what? What's one piece of advice that you would give to

Janice Porter:

business owners or professionals who are just starting their

Janice Porter:

journey to become more visible and engage their audience

Janice Porter:

effectively,

Donna Cravotta:

to trust themselves. Okay? Because I

Donna Cravotta:

think when people you know, there is this whole posse of

Donna Cravotta:

people that are just waiting for new online business owners to

Donna Cravotta:

show up to sell them things they don't need. Yeah, trust

Donna Cravotta:

yourself. You won't buy them.

Janice Porter:

I know I hear it so often,

Donna Cravotta:

you could spend years digging yourself out of

Donna Cravotta:

that, or you can just go out of business because you don't have

Donna Cravotta:

the resources to actually build a business after you've wasted

Donna Cravotta:

your time and your money. I

Janice Porter:

know I can't tell you the number of people that

Janice Porter:

have hired very expensive coaches, and all they get is

Janice Porter:

online courses or the odd online connection with that person.

Janice Porter:

They very rarely see that person. Yeah, and I mean,

Donna Cravotta:

you've got to put yourself in the trenches.

Donna Cravotta:

You've got to listen and learn, figure out who's doing it? Well,

Donna Cravotta:

what I've learned? I mean, next month, I'll be in business 18

Donna Cravotta:

years. So I grew up with the internet, you know? We I, when I

Donna Cravotta:

started my business, there was no social media, right? And you

Donna Cravotta:

really need to learn how to trust yourself and know who

Donna Cravotta:

you're working with, know who your client is, know what you do

Donna Cravotta:

for them, why you do it for them, and the impact that it

Donna Cravotta:

makes. And once you really solid in that the decisions you're

Donna Cravotta:

making are coming from that, and that's your values, that's your

Donna Cravotta:

why, that's your mission, and that's how you help people. So

Donna Cravotta:

that really becomes a very strong barometer in what you

Donna Cravotta:

need and what you don't need in your business, like, something

Donna Cravotta:

that you can equate it to, like, when you have a baby for the

Donna Cravotta:

first time, you have this whole list of things you think you

Donna Cravotta:

need and you don't really need that much. All I

Janice Porter:

remember always saying is, nobody told me about

Janice Porter:

this. Nobody told me about that. This wasn't in a book, you know,

Janice Porter:

yeah,

Donna Cravotta:

but, but the things that like, if you go into

Donna Cravotta:

like, a baby store, they'll give you a list a mile long of all of

Donna Cravotta:

the things that you need. You don't need most of them. You

Donna Cravotta:

don't need, you know, diaper warmers and you don't need all

Donna Cravotta:

that stuff, but you need, you need a way to feed your baby, a

Donna Cravotta:

way to bathe your baby, a way to soothe your baby, and a way to,

Donna Cravotta:

like, you know, get them to sleep. You don't need much more

Donna Cravotta:

than that. And it's the same thing with a business. You don't

Donna Cravotta:

need that much when you're starting, because everything

Donna Cravotta:

that you're going to do in the beginning is going to change up

Donna Cravotta:

here, everywhere, everywhere, like what you know. Think about

Donna Cravotta:

when you started your business. How many things are you still

Donna Cravotta:

doing?

Janice Porter:

You find that it's funny. I decided. Did. I

Janice Porter:

was invited to this book launch that's later today, a friend of

Janice Porter:

mine and an ex client launching her book. And she was a

Janice Porter:

politician here for a long time, and has an interesting story,

Janice Porter:

but she doesn't live in Vancouver anymore, and she's

Janice Porter:

coming down here to do one of her book launches, and it

Janice Porter:

happens to be right when the our local, our provincial in Canada,

Janice Porter:

we have provinces in our provincial election is happening

Janice Porter:

soon, so I thought, well, you know, maybe I'll go the I don't

Janice Porter:

know who I'm going to see there, or meet there, whatever, but I

Janice Porter:

don't go to many in person things anymore, and I'm already

Janice Porter:

thinking, well, if I get there on time, I can probably sneak

Janice Porter:

out about an hour and a half. That's what I'm already

Janice Porter:

thinking. But I'm also thinking, I don't even take business cards

Janice Porter:

anywhere, any I don't have any that are up to date. I just take

Janice Porter:

my phone now, you know, and it's got all I need. So I'm going to

Janice Porter:

go for a little while anyway, as long as it's not pouring with

Janice Porter:

rain, which it seems to be trying to do today. But anyway,

Janice Porter:

you just never know. You know who you're going to meet or

Janice Porter:

reconnect with. So, so I'm going to do that. So um, so I just

Janice Porter:

want to clarify. So when you're working you've got your be

Janice Porter:

visible mastermind community, and you've got your real 50,

Janice Porter:

over 50. Do you work one on one with clients as well, and in

Janice Porter:

that, are you doing their marketing plan with them? Is

Janice Porter:

that what you're doing, or are you just taking their business

Janice Porter:

and starting it from the bottom up again?

Donna Cravotta:

It's, you know, most of the work that I'm doing

Donna Cravotta:

with clients is all around visibility, but it touches

Donna Cravotta:

everything. So when I work with clients, I go through everything

Donna Cravotta:

that they're doing. Like one client I worked with not too

Donna Cravotta:

long ago, what she needed was she needed a lot of advice on

Donna Cravotta:

her website, because there were things that just needed to be

Donna Cravotta:

fixed. So about half of the work that we did was just me doing a

Donna Cravotta:

website audit for her, and she made all the changes, and it's

Donna Cravotta:

already making an impact, you know. So I meet people where

Donna Cravotta:

they are. I don't do a lot of implementation work anymore. I

Donna Cravotta:

don't focus a lot on social media, because I focus more on

Donna Cravotta:

content development and strategy, because then you could

Donna Cravotta:

take that content you could share, and because the social

Donna Cravotta:

media platforms are changing so much, and you just never know

Donna Cravotta:

where your audience is, so they really need to learn how to

Donna Cravotta:

listen to where their audience is.

Janice Porter:

Well, that's what I was just going to say. They

Janice Porter:

don't need to be everywhere, but they need to be where their

Janice Porter:

audience is not where they like to be, necessarily. They have to

Janice Porter:

learn where that right platform for them is.

Donna Cravotta:

Again, it's a lot easier than people make it

Donna Cravotta:

out to be. Of course, you don't need to do if Instagram does 800

Donna Cravotta:

things, you probably need like 10, yeah, yeah. And by paying

Donna Cravotta:

attention and listening and seeing. You know what people

Donna Cravotta:

respond to. You figure out what those 10 things are. And I kind

Donna Cravotta:

of push people into the figuring out part, because once you know

Donna Cravotta:

that, you can figure this out again, you don't make the bad

Donna Cravotta:

choices

Janice Porter:

right, right? And so when you say helping people

Janice Porter:

be visible, it's more about being visible on their website

Janice Porter:

that will draw attention.

Donna Cravotta:

It's everywhere. Okay,

Janice Porter:

do you encourage people to do? Sorry, go ahead.

Donna Cravotta:

It's about being intentionally busy, not just not

Donna Cravotta:

just push Not, not just pushing out. Yeah, stopping first and

Donna Cravotta:

figuring out where you should be, like, where are your knowing

Donna Cravotta:

your clients? Where are they, and not just clients, like I

Donna Cravotta:

speak in audience, because, yes, people come into the world in

Donna Cravotta:

all different ways. I mean, it could be, you know, through the

Donna Cravotta:

media. It could be podcast, it could be vendors that you work

Donna Cravotta:

with. It could be, you know, the tools that you use in your

Donna Cravotta:

business. So opportunities come in all different ways, and I

Donna Cravotta:

gotta let my cat in because the landscapers are here. I'm sorry.

Janice Porter:

All right, so we're just going to wrap up. I'm

Janice Porter:

going to ask you a couple quick questions. First of all, my

Janice Porter:

favorite word is curiosity, and I'm sure you love that word too.

Janice Porter:

I just know, and I want to know a two part question. One, do you

Janice Porter:

think that curiosity is innate or learned? And part two, what

Janice Porter:

are you most curious about these days?

Donna Cravotta:

So for part one of the question, I think it's

Donna Cravotta:

both okay. I think that we all have curiosity inside of us, but

Donna Cravotta:

it's more readily accessible to some than others. Okay? And I

Donna Cravotta:

think we need. Who really explore the things that make us

Donna Cravotta:

curious and cultivate that? Because I really believe that

Donna Cravotta:

curiosity is the thing that keeps us young at heart. It

Donna Cravotta:

keeps us young that keeps us constantly learning. Since my

Donna Cravotta:

son was a little boy, I signed every one of his cards with I

Donna Cravotta:

love you. Stay curious. Oh, really.

Janice Porter:

Oh, that's brilliant. I

Donna Cravotta:

really do think that, you know, that's the thing

Donna Cravotta:

that sparks everything else. Yes, the thing that continues to

Donna Cravotta:

do something, to learn something, to find something.

Donna Cravotta:

And then what I'm curious about is, I'm just curious about

Donna Cravotta:

people and like, what happens when people connect? And this is

Donna Cravotta:

like, one of the gifts that I've received from the real 50 over

Donna Cravotta:

50 community is, like, it's just I listen to myself. Like, when

Donna Cravotta:

I'm talking to somebody, I'm listening to who do they need to

Donna Cravotta:

know? How can I connect them with? Like, what happens when

Donna Cravotta:

they meet? Like, what are the things that will happen that

Donna Cravotta:

wouldn't have happened if they didn't meet, and that always

Donna Cravotta:

gets me curious, because we really need each other. Yeah,

Janice Porter:

yeah. It's great. That's super Thank you. You

Janice Porter:

consume a lot of information yourself. Do you is your go to

Janice Porter:

reading a real book, or audio listening, or video listening,

Janice Porter:

podcasts, television. What is it? Okay? Okay.

Donna Cravotta:

I don't read as many books as I used to, because

Donna Cravotta:

my eyes are just so tired at the end of the day. But I listen to

Donna Cravotta:

a lot of audio books, and when there's a book that I love, I'll

Donna Cravotta:

get the print version too, and I'm like writing in the book

Donna Cravotta:

while I'm listening to it.

Janice Porter:

So I'm guessing those are business related

Janice Porter:

books, or self or personal development books, not novels.

Donna Cravotta:

No, I haven't read a novel in a long time. I

Donna Cravotta:

want to, but I just don't have the time. I

Janice Porter:

know I'm the same way. I did read one a few years

Janice Porter:

ago. Oh, what was it called? About the young girl in

Janice Porter:

Louisiana? Oh, crawfish, where the crawdads and, yeah, that was

Janice Porter:

good. And then I started to try and read lessons in chemistry.

Janice Porter:

And then I saw that it was on Apple TV, and I thought, oh,

Janice Porter:

it's drawing me to go watch it instead, because I got through,

Janice Porter:

yeah, it was really good, yeah, but the book is really good too.

Janice Porter:

But I just It got a bit I'm glad I saw it on, on the red I

Janice Porter:

watched, or I read three chapters, and it wasn't staying

Janice Porter:

there with me. But anyway, so that's kind of fun. But yeah,

Janice Porter:

generally for me, it's, it's business books, because people

Janice Porter:

are on my podcast and I like to read their books, but it's hard

Janice Porter:

to get through them all. Anyway, this has been delightful. Thank

Janice Porter:

you so much, and thank my audience for being here. And if

Janice Porter:

you have any questions for Donna, you can find her at

Janice Porter:

cravata Media Group, and I will put her details in the in the

Janice Porter:

chat and Donna, do you want? They'll see anything about the

Janice Porter:

real 50 over 50 and and the be visible club as well, right?

Donna Cravotta:

Yeah, everything's on my website,

Donna Cravotta:

perfect. Alright, I

Janice Porter:

encourage you to go check it out, because Donna

Janice Porter:

doing great work, and it's all about relationships. So thank

Janice Porter:

you again, and remember to stay connected and be remembered.

Donna Cravotta:

Thank you. Bye.

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About the Podcast

Relationships Rule
It’s always about Relationships!
Imagine that 68% of our clients leave because they feel we don’t care. Then visualize having authentic heart-based retention strategies, proven to minimize client losses, while organically generating a substantial number of loyal clients through referrals.

Catch a glimpse of how Janice opens a conversation by applying her fine-tuned curiosity. Notice how genuinely interested she is in building a relationship with her guests – heart-based business owners and entrepreneurs. In mere minutes, guests generously share their most sweet and powerful retention systems that you can adopt today!

As a seasoned relationship marketing specialist, Janice invites us to listen in weekly, as she reveals how to nurture and build relationships in real-time.

The Relationships Rule podcast’s aim, is to help you naturally ease your networking fears, so you can adopt strategies that amplify your client list, because the facts are, that today, success is built on a foundation of strong relationships. You can relax now, knowing you can activate your relationship marketing plan, by simply tuning in to Relationships Rule each week.

About your host

Profile picture for Janice Porter

Janice Porter

I began my career as a teacher, was a corporate trainer for many years, and have now found my niche in coaching business owners to network at a world-class level.
My passion is working with motivated people, who are coachable and who want to build their businesses through relationship marketing and networking (offline & online). I help my clients create retention strategies, grow through referrals, and create loyal customers by staying connected.